What are the responsibilities and job description for the Order Processor II position at Littleton Coin Company?
Order Processor, Littleton, NH
Accurately and efficiently inputs customer orders & returns into the company’s database systems while focusing on customer service. Flexible hours.
About our company: now 100% employee owned with a successful 81-year history, Littleton Coin Company is one of the largest direct response companies in the nation to sell coins, paper money and supplies to enthusiastic collectors. We are also one of the largest employers in Northern New Hampshire. We offer competitive pay and great benefits, including a 401(k) plan with up to a 6% match, Employee Stock Ownership Plan, onsite wellness programs and a friendly, pleasant work environment. Position is located at company headquarters in Littleton, NH.
In this fast-paced, important data entry position, you’ll type customer orders into our company’s database system while maintaining customer accounts with the most up-to-date information provided. Extensive training will be provided. Primary responsibilities include:
- Efficiently and accurately performing data entry tasks
- Forwarding customer feedback through appropriate channels
- Maintaining and updating customer accounts
- Performing within established quality and production standards
- Providing coverage for additional areas, including reception and tour service, as needed (will train)
Qualified applicant will have:
- High school diploma
- 1 to 2 years’ experience in order processing
- Ability to multi-task
- Knowledge of basic math
- Ability to work in a team environment
- Ability to lift up to 35 pounds
- 20/20 corrected vision
- Basic PC skills and legible handwriting
- Strong keyboarding skills (60-80 wpm)