What are the responsibilities and job description for the Marketplace Assistant position at Littleton Coin Company, Inc.?
Assist in all aspects of operations, from photographing coins & currency to friendly customer communication and packaging/shipping orders.
About our company: Now 100% employee owned with a successful 76-year history, Littleton Coin Company is one of the largest direct response companies in the nation to sell coins, paper money and supplies to enthusiastic collectors. We are also one of the largest employers in Northern New Hampshire. We offer competitive pay and great benefits, including a 401(k) plan with up to 6% match, Employee Stock Ownership Plan, onsite wellness programs and a friendly, pleasant work environment. Position is located at company headquarters in Littleton, NH.
As a key member of our team, you’ll use friendly and professional written communication to maintain a positive company image through our online marketplaces. As you assist in all aspects of operations, your focus will be on customer service, photography and shipping orders from Amazon, eBay and our website.
Primary responsibilities include:
- Taking and editing quality photos of coins and currency
- Developing knowledge of our product line
- Accurately describing products for our online catalog
- Answering incoming customer phone calls, emails and marketplace messages
- Picking, packing and shipping all orders daily
Qualified applicant will have:
- Extensive knowledge of the coin market (will train)
- Above average written & verbal communication skills
- Professional, courteous voice with excellent diction and grammar skills
- Ability to tolerate some ambiguity & interruptions
- Proficiency in Microsoft Office
- Excellent interpersonal skills
- Motivated self-starter with organizational & time management abilities
- 20/20 corrected vision with intact color discrimination