Shared Services Coordinator - Kansas City (Hybrid)

The Shared Services Coordinator is responsible for managing the intake, validation, and processing of charges, complaints, and related documentation within the LCS system while ensuring accuracy and compliance.

This is a hybrid role located in Kansas City, MO.

Responsibilities

Expected to fulfill any of the following responsibilities as specifically assigned on an individual basis.

• Responsible for the initial input and validation of all new Charges/ADLs/Complaints into the LCS System, based on information provided.
• Responsible for reviewing and sorting daily incoming mail, faxes and emails including dismissals, RFI's, and litigation file transfers to outside counsel as well as receiving and reviewing Client documents; coordinate the uploading of Client documents for each matter to the appropriate Client extranet folder.
• Responsible for finalizing correspondence, i.e., responses to the administrative agencies, and representation letters. Performs quality audits prior to timely agency submission.
• Responsible for performing general clerical duties for attorneys and agencies including but not limited to client electronic and paper filing, photocopying, faxing, scanning, preparing USPS and Federal Express packages, and other similar duties.
• Responsible for processing updates to Firm systems based on changes in charge status; including but not limited to deadlines or extensions, phase updates based on attorney submissions, and internal journal notes based on the gathering and evaluating of information from correspondences, attorney requests, agency requests, or other related sources.
• Responsible for reviewing tax documents associated with settled LCS matters to ensure all documents are in compliance; effectively communicating non-compliance issues with responsible attorney; submitting settlement check requests to Client; mailing final settlement checks, via Federal Express; and accurately updating the LCS System.
• Responsible for assisting the litigation team with staging and unitizing documents for upload into Relativity. Assist litigation team and support needs and act as a liaison with outside vendor. Scan, review, index and code documents inappropriate litigation support folders. Responsible for Bates labeling.
• Responsible for composing and distributing professional correspondence and memoranda via e-mail or fax (internal attorneys), through individual initiative and on an as assigned basis while maintaining
• a highly organized electronic and paper filing system in accordance with Firm and Client requirements; files correspondence and other documents or records into the Firm’s electronic library.
  
  

Qualifications

TECHNICAL SKILLS ANDCOMPETENCIES REQUIRED:

• Demonstrated ability to organize and prioritize numerous tasks and complete them under time constraints.
• Demonstrated ability to work within multiple client computer system environments simultaneously.
• Interpersonal skills necessary in order to communicate and follow the instruction effectively from a diverse group of Client attorneys and staff and provide information with ordinary courtesy and tact.
• Demonstrated ability to proofread typed material for grammatical, typographical and spelling errors.
• Demonstrated ability to operate standard office equipment, including personal computer, copier, typewriter, facsimile, telephone and scanner.
• Demonstrated proficiency with Microsoft Word, Microsoft Excel, web-based programs/applications, and web-based research tools.
  
  

Education Andcertifications

Required: High School Diploma or equivalent

Experience Required

Minimum 3-5 years working in a professional setting. Legal, Case Clerk or Paralegal experience preferred.

About Littler

Littler is the largest global employment and labor law practice in the world exclusively devoted to representing management. With more than 1,900 attorneys in over 100 offices worldwide, Littler serves as the single source solution provider to the global employer community. Consistently recognized in the industry as a leading and innovative law practice, Littler has been litigating, mediating and negotiating some of the most influential employment law cases and labor contracts on record for over 75years.

Littler’s unparalleled commitment to labor and employment law helps clients navigate a complex business world with nuanced legal issues—building better solutions for clients’ toughest challenges. With deep experience and resources that are local, everywhere, Littler is fully focused on its clients. With a diverse team of the brightest minds, Littler fosters a culture that celebrates original thinking. And with powerful proprietary technology, Littler disrupts the status quo—delivering bold, groundbreaking innovation that prepares employers not just for what’s happening today, but for what’s likely to happen tomorrow.

Benefits

We offer a generous benefits package to full-time and part-time employees working at least a 50% schedule. Benefits include comprehensive health, dental and vision plan for you, your spouse/domestic partner and children. In addition, we provide a superior 401(k) plan, ample time off programs, mental health programs, family building and caregiving, generous paid parental leave, life insurance, disability insurance, a wellness program, flexible spending accounts, and an employee referral bonus program.

No recruiters – principals only. Littler is not accepting unsolicited resumes from search firms for this position. Search firms who submit candidates for this position are not eligible for any form of compensation, even if the candidate is successfully hired.

Please note applications are only accepted through our careers page www.littler.com/careers. For inquiries regarding this opportunity, please e-mail Jazmin Vivanco at jvivanco@littler.com with the job title in the subject line

This job posting is a general description of the types of responsibilities that are required of an individual in this job. It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.

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