What are the responsibilities and job description for the Front Desk Receptionist position at Little Swimmers?
Front Desk Receptionist – Little Swimmers Swim School (Concord, CA)
Little Swimmers is looking for a friendly, organized, and dependable Front Desk Receptionist to join our team! We are a busy, family-oriented swim school seeking someone who enjoys working with children and providing excellent customer service in a fast-paced environment.
Schedule:
- Mondays, Wednesdays, and Fridays
- Approximately 2:00 PM – 7:15/7:30 PM
- We can be flexible with the start time, but applicants must be available through closing.
Responsibilities include:
- Greeting families and checking swimmers in for lessons
- Pulling and organizing swimmer skill sheets before lessons
- Drying, filing, and organizing completed skill sheets after lessons
- Answering general customer questions and concerns
- Giving tours of the facility to prospective families
- Assisting with lobby flow and helping maintain a welcoming environment
- Restocking merchandise, toys, ribbons, stickers, and other supplies
- Gathering and organizing equipment from the pool decks
- Completing front desk checklists and daily audit tasks
- Maintaining a clean, organized reception area
- Assisting managers and instructors with other administrative and operational tasks as needed
What We're Looking For:
- Friendly, professional, and dependable
- Excellent communication and customer service skills
- Comfortable multitasking in a fast-paced environment
- Strong organizational skills and attention to detail
- Able to work independently while also being a team player
- Comfortable interacting with children and families throughout the day
Preferred Qualifications:
- Previous customer service or receptionist experience is a plus
- Spanish-speaking applicants are strongly preferred to better serve our families
If you enjoy working with people and want to be part of a positive, energetic team that helps children build confidence and life-saving swimming skills, we'd love to hear from you!
Job Type: Part-time
Pay: $18.00 per hour
Benefits:
- Flexible schedule
Experience:
- Customer service: 1 year (Preferred)
Language:
- Spanish (Required)
Ability to Commute:
- Concord, CA 94520 (Required)
Work Location: In person
Salary : $18