What are the responsibilities and job description for the Office/Scheduling Coordinator position at Little Squirts Pediatric Therapy Services?
Overview
We are seeking a dedicated Office/Scheduling Coordinator to join our team. This role is vital in ensuring smooth daily operations, providing excellent customer service, and managing medical appointments efficiently. The ideal candidate will possess strong organizational skills, a good understanding of health insurance processes, and the ability to handle patient interactions with professionalism and care.
Responsibilities
- Manage and coordinate medical appointment scheduling for patients, ensuring accuracy and timeliness.
- Provide exceptional customer service to patients and clients, addressing inquiries and assisting with their needs.
- Maintain up-to-date knowledge of health insurance policies and procedures to assist patients effectively.
- Communicate clearly with healthcare providers, patients, and insurance companies to facilitate seamless scheduling and billing processes.
- Organize and maintain office records, schedules, and documentation in an efficient manner.
- Support administrative tasks such as data entry, filing, and managing correspondence related to patient appointments and insurance claims.
- Ensure compliance with privacy regulations and confidentiality standards in all interactions.
Experience
- Previous experience in an office environment, preferably within a healthcare setting.
- Proven experience in customer service roles, demonstrating strong communication skills.
- Familiarity with medical scheduling systems and health insurance processes is highly desirable.
- Ability to multitask effectively while maintaining attention to detail.
- Knowledge of healthcare terminology and insurance terminology is a plus.
This position offers an engaging opportunity for organized individuals passionate about providing excellent service within a healthcare setting. Candidates should be proactive, compassionate, and capable of managing multiple responsibilities efficiently.
Pay: $18.00 - $25.00 per hour
Expected hours: 40.0 per week
Benefits:
- Health savings account
- On-the-job training
- Paid time off
Work Location: In person
Salary : $18 - $25