Regional Outreach Coordinator (1 year of experience required)

Job Title: Regional Outreach Coordinator - FT Position Type: Exempt

Location: South Florida Travel Required: 20% to 30%

Reports To: Executive Director Supervisor: No

Level/Salary Range: $47,000-$50,000 Date Created: 03/30/2026

About Little Smiles
Little Smiles helps professionals give kids in their care the chance to be kids during difficult times. A wide range of caregivers help children of all ages who are facing devastating circumstances including terminal illness, abandonment, and other trauma. These are children who often spend many nights alone in hospitals, hospice facilities, shelters, and temporary homes, and who can be subject to painful procedures and other emotional strains that they are not equipped to handle. The professionals working with them understand each child’s unique situation and how to help them heal, but they often lack the resources and financial support to make them smile. That is why they turn to Little Smiles, which provides volunteers, supplies and funds to make it possible for them to add joy to the lives of the children they care for.

Job Description

Position Overview: Working collaboratively with the Executive Director and other staff, the Regional Outreach Coordinator will play a critical role in coordinating hospital and police agency programming, supporting signature and community events, engaging volunteers, and strengthening Little Smiles’ presence throughout an assigned region. This position will be primarily responsible for administering and supporting programs within partner facilities and police agencies, while also assisting with event execution, outreach efforts, and field-based content capture in support of the agency’s mission.

Role and Responsibilities

· Coordinate and administer Little Smiles programs, special requests, deliveries, and activities within assigned hospitals, healthcare facilities, and police agencies.

· Manage internal request fulfillment activities, including purchases, communications, scheduling, and deliveries related to mission support.

· Coordinate Little Smiles social events and activities at facilities and assist facilities in proper implementation of the Little Smiles program.

· Keep nurses, social workers, facility representatives, and liaisons well informed and increase their engagement in Little Smiles activities.

· Serve as a primary relationship contact for designated facility liaisons, Child Life teams, nurses, social workers, law enforcement contacts, and other agency partners within an assigned region.

· Build and maintain positive relationships with outside agencies, community partners, key individuals, and other organizations and make available all appropriate Little Smiles resources.

· Develop outreach presentations and materials for use in partner meetings, community outreach opportunities, volunteer recruitment, and agency representation.

· Provide leadership and support to volunteers and community members to participate in Little Smiles programs and events.

· Recruit, train, coordinate, and help supervise volunteers as needed for assigned programs, events, and outreach opportunities.

· Track all volunteer activity, maintain related records and databases, and plan recognition initiatives.

· Oversee or support the planning, organizing, and coordination of agency and third-party events, as assigned.

· Assist with the execution of signature events, including rotating responsibility for select events and shared support for Toy Drive operations.

· Assist in supporting community fundraising activities and community outreach events, as assigned.

· Compose and send necessary communications to external supporters, facility partners, volunteers, and stakeholders on behalf of the agency, as assigned.

· Manage data entry and development of volunteer, outreach, and program tracking databases and email distribution lists.

· Work within established networks or identify networking opportunities to obtain community support and strengthen awareness of Little Smiles.

· Attend relevant committee meetings, partner meetings, and community meetings.

· Capture photos and video content from programs and events for internal storytelling and future use by the marketing/communications team.

· Manage existing resources to maximize efficiency.

· Model a positive approach and excellent customer service skills and promote a spirit of teamwork and professionalism among all staff.

Physical Demands
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift up to 50 pounds occasionally.
Must be able to sit for long periods of time.

Must have a valid driver's license.
Must be able to drive Little Smiles van to facilities for request fulfillment and deliveries as needed.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is occasionally exposed to weather conditions.
The noise level in the work environment is usually moderate.

Qualifications and Education Requirements

Required

• Associates Degree and/or minimum of two years experience in nonprofit, outreach, event coordination, or pediatric social services

• Excellent written and presentation communication skills

• Ability to manage multiple projects

• Exceptional organizational and time management skills

• Knowledge and experience with social media platforms

• Minimum of two years experience in coordination of projects and events

• Exceptional organizational and time management skills

• Current Florida driver’s license

• Possess strong interpersonal skill, common sense, and a warm and outgoing personality. This is extremely important given the diverse nature of the organization and the communication aspects of the position, both internal and external.

• Proficiency in computer skills, database management and office software

• Uphold the ethical standards of the Agency

• Follows policies and procedures of the Agency

• Ensures risk management practices are followed to maximize opportunities

• Must work evenings and weekends as required to fulfill workload requirements.

Preferred

• Bachelor of Arts or Science Degree
• Three or more years of volunteer engagement experience

Job Type: Full-time

Pay: $47,000.00 - $50,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance

Application Question(s):

• Do you have any experience working with a nonprofit organization?

Experience:

• Project management: 1 year (Preferred)
• CRM software: 1 year (Preferred)
• Social media management: 1 year (Preferred)

Work Location: In person

Salary : $47,000 - $50,000