What are the responsibilities and job description for the Luxury Hotel Transient Sales Manager position at Little Palm Island, a Noble House Resort?
Description
ABOUT LITTLE PALM ISLAND:
Personal by Nature
Accessible only by sea or sky, Little Palm Island is a MICHELIN Three-Key private island resort where time slows and stillness returns. The island is home to 30 thatched-roof bungalow suites, a tranquil spa, curated boutique and distinct fine-dining experiences overlooking the Atlantic, offering guests a sanctuary to disconnect in privacy and simply be. We invite you to join a resort culture that practices hospitality as a craft, guided by clear standards, thoughtful collaboration and genuine human connection to ensure every guest experience feels personal and true to place.
JOB DESCRIPTION:
The Transient Sales Manager for Little Palm Island is responsible for driving room revenue through the acquisition, development, and retention of high-value transient business accounts. This includes corporate travelers, luxury travel advisors, entertainment clients, consortia partners, high-net-worth individuals, and premium leisure travelers. The role focuses on maximizing occupancy, Average Daily Rate (ADR), and overall profitability while maintaining the exceptional service standards expected of a luxury property.
Accomplished luxury hospitality sales professional with extensive experience developing high-value transient business through corporate accounts, luxury travel advisors, and premium leisure channels. Demonstrated success in exceeding revenue targets, negotiating strategic partnerships, and cultivating long-term client relationships while delivering exceptional guest experiences and maximizing ADR and RevPAR performance.
Requirements
Candidates residing in Florida, New York, or New Jersey will be given preference during the selection process.
Key Responsibilities
Sales & Business Development
- Identify, solicit, and secure new transient business opportunities within corporate, luxury leisure, entertainment, government, and travel advisor segments.
- Develop and execute strategic sales plans to achieve transient room revenue goals.
- Conduct sales calls, client presentations, networking events, and property site inspections.
- Build relationships with luxury travel agencies, consortia programs, and preferred travel partners.
- Negotiate and manage preferred corporate rate agreements and luxury travel partnerships.
Account Management
- Maintain strong relationships with key accounts to maximize production and retention.
- Regularly review account performance and identify growth opportunities.
- Create customized proposals and contracts that align with hotel revenue objectives.
- Ensure seamless communication between clients and hotel operations teams.
Revenue Optimization
- Partner closely with Revenue Management to optimize transient pricing strategies.
- Monitor market trends, competitive activity, and demand patterns.
- Analyze account production, booking pace, ADR, and RevPAR performance.
- Identify opportunities to increase market share and premium room category sales.
Brand Representation
- Represent the hotel at luxury travel industry events, trade shows, and networking functions.
- Host familiarization trips (FAMs) and client site visits.
- Promote the property's unique luxury experiences, amenities, and brand standards.
- Serve as an ambassador for the hotel's reputation and guest experience.
Key Performance Indicators (KPIs)
- Transient room revenue
- ADR (Average Daily Rate)
- RevPAR (Revenue Per Available Room)
- Occupancy percentage
- New account acquisition
- Account retention and growth
- Sales call productivity
- Luxury travel advisor production
- Corporate negotiated rate production