What are the responsibilities and job description for the Experienced Hostess position at Little Hen?
Little Hen is an English-inspired breakfast and brunch boutique. It features a dreamy, English-inspired design, communicating its dedication to high quality ingredients and freshly sourced food through an adorable space of soft pastels, homely accents and luxurious touches.
We need smiling, positive, skilled and hardworking individual to join our team. A hostess who can ensure that our guests feel welcomed and valued from the moment they step through the door.
Responsibilities:
- Greet and welcome guests with a warm and friendly demeanor
- Manage the restaurant's waiting list and ensure efficient table turnover
- Escort guests to their designated tables and provide menus
- Answering phone calls
- Maintain a clean and organized reception area
- Communicate with servers and management to ensure smooth dining experiences
- Address customer inquiries and concerns promptly and professionally
Requirements:
- Previous experience as a hostess or in a customer service role
- Excellent interpersonal and communication skills
- Strong organizational abilities and attention to detail
- Ability to multitask and work under pressure
- Flexibility to work mornings, weekends, and holidays as needed
- Knowledge of reservation systems and basic computer proficiency
- Proficiency using Resy OS preferred
Typical start time:
- 7:30AM
Typical end time:
- 4PM
Benefits:
- Employee discount
- Paid time off
We offer a supportive work environment, and opportunities for growth within our organization. If you have a passion for hospitality and enjoy working in a fast-paced, customer-focused environment, we would love to hear from you!