Customer Service Cashier

Full job description

Employer: Little General Stores

Position Overview: The Customer Service Representative is Little Generals primary customer contact. They perform all sales transactions, make sure the store is properly stocked, and share in the duties of keeping the store clean and safe. Must be minimum eighteen (18) years of age to sell tobacco, lottery products, and alcohol.

Position Classification: Full Time or Part Time

Position Reports To: Retail Store Manager and/or Assistant Manager

Primary Responsibilities:

1. Present a well-groomed, professional image at all times.

2. Have a positive attitude. Greet and welcome all customers with a smile.

3. Help customers locate product(s) whenever necessary.

4. Upsell related products whenever appropriate.

5. Record all sales on cash register and collect payment. Provide correct change if required.

6. Understand all approved payment systems and transaction processes.

7. Understand and strictly follow state laws regarding lottery, alcohol and tobacco sales.

8. Promote enrollment and participation in all Loyalty Programs.

9. Closely observe property and report any suspicious activity to the manager on duty.

10. Monitor gas pumps.

11. Report any malfunctioning equipment or systems to the manager on duty.

12. Stock coolers and shelves to ensure products are available and properly priced.

13. Maintain sanitary conditions in all food service areas to meet local health standards.

14. Actively participate in cleaning and maintaining a safe store.

15. Adhere to Locked Door policy if in effect.

16. Understand and be able to execute all security and emergency protocols.

17. Report any customer accident or injury the manager on duty.

18. Understand and adhere to all Little General corporate and handbook policies.

19. Complete Daily Shift Report at the end of each shift.

20. Other duties as may be assigned.

Brand: Little General Convenience Stores
Address: 4223 Robert C Byrd Drive Beckley, WV - 25801
Property Number: 2480