Customer Service Representative

We are seeking reliable and professional Customer Service Reps to join our team, This role is ideal for someone who enjoys helping clients, providing excellent service, and working in a supportive team environment.

Responsibilities Include:

• Greet clients, customers, and vendors with a warm, professional demeanor
• Answer and route incoming calls with professionalism, and efficiency to the right department
• Respond to client inquiries via chat, phone and email with care, maintaining confidentiality at all times
• Schedule and confirm client appointments, consultations and meetings
• Make proactive calls to customers & prospects as directed to ensure customer satisfaction while promoting new/additional services.
• Makes follow-up calls to potential and existing customers via telephone and/or e-mail.
• Tracks, prioritizes and coordinates requests for quotes and preparing proposals.
• Provide answers to daily customer correspondence.
• Work closely with the team to ensure excellent customer service

Requirements:

- Strong communication and customer service skills

- Organized, detail-oriented, and dependable

- Comfortable talking with people daily

- Must be highly organized and can work independently.

Join us to be part of a vibrant team committed to delivering outstanding service! This role offers valuable opportunities for growth in office management, customer relations, and administrative expertise—all within a supportive environment that values your contributions.

Pay: $26.28 - $34.24 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• Customer support: 1 year (Preferred)

Work Location: Remote

Salary : $26 - $34