Food Service Worker I

Overview: Responsibilities:

Completes assigned functions within the Food and Nutrition Service department, excellent customer service, operates and maintains the dietary food equipment. Through constant interactions with customers, physicians, nursing, and visitors will provide efficient, courteous, and accurate service. Performs a variety of routine duties in the sanitation area of the Food and Nutrition Service Department.

Essential Job Functions

• Performs a variety of customer, food and sanitation related activities, troubleshooting as necessary.
• Develop and maintain 100% of the time excellent communication skills with patients, customers and coworkers. Respond to patient and customer issues and concerns in a timely manner as observed by Food and Nutrition Service Department Leader and feedback from other staff.
• Assesses the needs of the customer, and delivers products to meet these needs as reflected on biannual retail survey and random customer interviews by Leader.
• Records food temperatures during meal hours, and takes action when temperatures are not to standards.
• Adheres to the BHN Personal Appearance policy and wears provided uniforms during scheduled shifts.
• Completes all daily washing and sanitizing 100% of the time as observed by Food and Nutrition Service Department Leader and feedback from other staff. Any exceptions will be reported to the Food and Nutrition Service Department Leader.
• Maintains a safe and clean work area 100% of the time as observed by Food and Nutrition Service Department Leader and feedback from other staff.
• 100% compliance on all record keeping requirements.
• Perform all assigned daily and monthly cleaning as observed by Food and Nutrition Service Department Leader.
• Completes weekly cleaning list as observed by the Food and Nutrition Service Department Leader.
• Performs appropriate role with regard to equipment maintenance and supplies.
• Respects and uses equipment appropriately 100% of the time as observed by Food and Nutrition Service Department Leader and feedback from other staff.
• Will train new employees in the correct manner of workflows as observed by the Leader, Food Service Worker II or Food Service Worker III.
• Will clean and stock immediate work area before leaving at end of shift as observed by Leader.
• Controls food and paper waste and uses resources efficiently as observed by Leader.
• Maintains and checks floor par stocks on assigned floors and on call rooms as observed by Food and Nutrition Service Department Leader, Nursing Staff and feedback from other coworkers.
• Ensures excellent customer service.
• Will present a professional courteous manner 100% of the time when dealing with patients, physicians, visitors and staff as observed by Food and Nutrition Service Department Leader and feedback from other staff. Any exceptions are to be reported to the Food and Nutrition Service Department Leader.
• Will greet each patient and customer with a smile and a helpful demeanor, 100% of the time as observed by Leader.
• Will resolve customer complaints in a polite manner, with an eye to resolution that meets the expectations of the patient or customer.
• Treats co-workers with respect and allows for different work styles and viewpoints.
• Plays an active role in department huddles.

Qualifications:

Education/Qualifications:

• High School Diploma or equivalent, preferred

Experience:

• Previous Food Service experience, preferred

Skills:

• Communication
• Building Relationships
• Listening
• Computer Skills
• Attention to detail

Physical Requirements:

• Medium Work - Exerting up to 50 lbs. for force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects
• Occasional balancing, climbing, crouching, grasping, hearing, kneeling, lifting, pulling, pushing, reaching, repetitive motion, standing, stooping, visual acuity (color, depth, perception)
• Frequent typing/clerical/dexterity, seeing/monitor/computer use, talking.
• Constant walking

Hazards:

• Occasional bodily fluids/bloodborne exposure, burns, chemical

Working conditions:

• Occasional noise, wet and/or humid, mists, odors

Travel:

• The job may require travel from time-to-time, but not on a regular basis

Total Rewards:

• Paid time off, including company holidays, vacation, and sick time
• Medical, dental and vision insurance
• Life insurance and disability protection
• Retirement benefits including an employer match
• And more!

Pay Transparency Statement (Text Only): Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement. Min: USD $16.98/Hr. Max: USD $25.47/Hr. EEO Statement (Text Only): We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.