IT Manager

Description

Company name: Little Creek Casino Resort

Title of position: IT Manager

Position: Full Time

Location: Shelton Washington 

The IT Manager is responsible for the daily operations, planning, development, implementation and support of the Casino's Information Systems data center, software systems and communications systems. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 ·  Ensure effectiveness of data center including security logs; verification that proper backups and restores take place, equipment maintenance and operating safety.

 ·  Ensure efficient maintenance and performance of systems.

 ·  Prepare, alter and maintain detailed maintenance schedules for all Hardware and Software applications.

 ·  Plan, coordinate, direct, and design IT systems related solutions for the organization.

 ·  Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems including; servers, PCs, operating systems, hardware, software, and peripherals.

 ·  Manage, guide and mentor a team of IT systems professionals.

 ·  Manage IT staffing, including recruitment, supervision, scheduling, career development, performance evaluations, and disciplinary actions.

SUPERVISORY DUTIES 

Can directly supervise employees in communications during the absence of management.  Carries out supervisory responsibilities in accordance with the Little Creek Casino Resort policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems. 

ADDITIONAL DUTIES 

 ·  Work closely with the IT Director to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.

 ·  Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.

 ·  Help define IT infrastructure strategy, architecture, and processes.

 ·  Stay up to date on security risks and ensure corporate security.

 ·  Analyze business requirements by partnering with key stakeholders across the organization to develop solutions to streamline software system usage and streamline business operations for efficiency.

 ·  Apply and adhere to all administrative and organization internal controls to ensure continuous compliance within the enterprise.

 ·  Use advanced judgment and make decisions when faced with equipment failure, error conditions, and/or software problems.

 ·  Contact vendors to arrange for bids, quotes, lease or purchase of equipment.

 ·  Coordinate equipment installation and maintenance activities with operations to avoid disruption in IT communications and systems to ensure efficiency of operations.

 ·  Has access to sensitive areas only with the presence of a Security Officer where applicable.

 ·  Responsible for knowing all events in the property.

 ·  Attend all mandatory meetings and training.

 ·  Maintain confidentiality.

 ·  Display sensitivity to Native American Culture.

 ·  Operate within the parameters of the Little Creek Human Resource Policies, Departmental Policies and all other applicable regulations. 

 ·  Other duties may be assigned.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Language Skills:

· Ability to read, analyze and interpret common scientific and technical journals, financial reports, and legal documents. 

· Ability to respond and communicate common inquiries or complaints from customers, employees, regulatory agencies, or members of the business community. 

· Ability to write speeches and articles for publication that conform to prescribed style and format. 

· Ability to effectively present information to the IT Director and Chief Executive Officer. 

Mathematical Skills:

· Ability to work with mathematical concepts such as probability and statistical inference and fundamentals of plane and solid geometry and trigonometry. 

· Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical solutions. 

Reasoning Ability:

· Ability to define problems, collect data, establish facts and draw valid conclusions. 

· Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. 

Other:

· Ability and willingness to learn. 

· Ability to function as a team member.

· Excellent interpersonal skills, written and verbal communication, proven analytical and problem-solving skills.

· Must have extensive knowledge of system and network maintenance.

· Excellent project management skills and strong ability to prioritize.

EDUCATION and/or EXPERIENCE

· Bachelor’s degree in Information Technology, Computer Science, Information Systems

OR eight years’ experience in IT management

· Must have a firm grasp on IT infrastructure and operations best practices. 

· Experience in data center management, required

· Experience with Windows Server 2008, 2012, 2016 or newer, Activity Directory, DNS, DHCP, VoIP phone systems, POS solutions, · · · · Player Tracking Systems, Basic understanding of Routing and Switching, and a firm understanding in Basic Hardware and Ethernet Standards, required

· MCSA Certifications preferred

CERTIFICATES, LICENSES, REGISTRATIONS

· Must be able to obtain and maintain a Gaming License from the Squaxin Island Gaming Commission.

· Requires a Valid Washington State Driver License and must be insurable on the Tribe’s insurance

· Must be 21 years of age

PHYSICAL DEMANDS

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

· While performing the duties of this job, the employee is frequently required walk, stand, sit, use hands and fingers. 

· The employee must occasionally lift and/or move up to 50 pounds. 

· Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

BENEFITS 

Medical

Dental

Vision HRA

401K

Vacation/Holiday/Personal/Unpaid/Sick Leave Options

Group Life/Voluntary Life and AD&D

FSA – Medical & Dependent Care

Employee Assistance Program

AFLAC

Legal Shield/Identity Shield

Free Meals during Shift

Employee Discounts across Property – Hotel/Restaurants/Golf/Spa/Retail

Community Vendor Discounts

Tuition Assistance

Training and Career Development Programs

Relocation Assistance (Based on location)

CLOSING DATE 

Open Until Filled

For information on Little Creek Casino Resort including more information on employee benefits and our company culture, visit our website at https://www.little-creek.com

Little Creek Casino Resort is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.