What are the responsibilities and job description for the Office Manager position at Little Bitty City Head Start?
We are seeking a dependable, organized, and energetic Office Manager to support daily operations at our child care facility. This position is responsible for managing the front office, supporting administrative tasks, and ensuring a safe, welcoming environment for children, families, and staff.
Schedule: Must be reliable and available to open the facility
Work Location: On-site (not remote)
Key Responsibilities
- Open facility and manage front office operations daily
- Greet parents and visitors; monitor and control building access
- Answer phones, check voicemails, and route messages
- Ensure all visitors sign in and follow access procedures
- Track daily attendance and follow up on absences within one hour (Head Start compliance)
- Maintain sign-in sheets and ensure database check-in/out accuracy
- Assist families with childcare voucher applications and track status
- Maintain confidential staff and child records
- Type memos, meeting minutes, and manage daily mail
- Keep front office and copy area clean, stocked, and organized
- Coordinate coverage to ensure phones and front desk are always staffed
Qualifications
- Strong organization and multitasking skills
- Professional communication and customer service
- Ability to work independently with minimal supervision
- High level of confidentiality
- Administrative or office experience preferred (childcare/Head Start a plus)
Job Type: Full-time
Pay: $11.00 - $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $11 - $13