What are the responsibilities and job description for the New Patient/Scheduling Coordinator position at Little Bee Pediatric Dentistry?
New Patient/Scheduling Coordinator
We are seeking a warm, welcoming candidate to join our team as a New Patient/Scheduling Coordinator. As an essential member of our front office team, you will play a key role in making every patient experience a positive one.
Responsibilities include, but are not limited to:
- Greeting patients as they arrive at the office
- Managing the check-in and check-out process
- Communicating effectively with the clinic team to notify them of patients' arrival, and following up to schedule the next appointment
- Creating new patient records and update patient charts (name change, address, phone number, insurance, etc.)
- Scheduling and confirming appointments
- Answering phone calls, e-mails, texts, and faxes
- Verifying dental insurance eligibility and benefits
- Keeping patients informed of expected wait time if the doctor is behind schedule
- Ensuring pre-authorizations are sent and approved for necessary procedures prior to patients' treatment visits
- Maintaining the cleanliness of the front office and waiting area
- Assisting with administrative duties
Skills and Qualifications
- High school diploma or equivalent
- Previous experienced in a dental office or experience in scheduling and administrative support preferred
- Strong organizational skills and ability to multitask
- Excellent written and verbal communication skills
- Positive, even-tempered, and a "Can Do" attitude
- Able to receive coaching and feedback constructively
- Commitment to upholding HIPAA regulations and ensuring patient confidentiality
- Bilingual
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 30.0 – 35.0 per week
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
- Uniform allowance
Application Question(s):
- Tell us about your previous experience working with patients, customers or families. What did you enjoy most about that role?
Ability to Commute:
- Hammond, LA 70403 (Required)
Work Location: In person
Salary : $18 - $22