What are the responsibilities and job description for the System Support Engineer position at Litmus7 Systems Consulting Inc.?
Location - Goleta, CA - Onsite
Mandatory:
8 10 years of hands-on experience in onsite IT support or end-user computing environments.
Advanced proficiency in Windows, macOS, and mobile OS platforms (iOS/Android).
Solid knowledge of networking fundamentals (Cisco/Meraki), AV systems, and VoIP technologies.
Expertise in support platforms and tools including ServiceNow, ProxyPro, Microsoft Entra (Azure AD), and MDM solutions like Ivanti.
Familiarity with IT asset management practices and frameworks such as ITIL.
Strong interpersonal, communication, and documentation skills, with cultural sensitivity for regional users.
Certifications such as CompTIA A , Microsoft Certified Professional (MCP), or equivalent preferred.
ITIL Foundation certification and prior exposure to VIP user support highly desirable.
Ability to support operations in multi-time zone and multi-language environments
Salary : $40,000 - $60,000