What are the responsibilities and job description for the Customer Service Representative position at Litman Insurance?
*Job Summary* We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients, utilizing excellent communication skills and maintaining a professional demeanor. *Responsibilities* - Respond promptly to customer inquiries via phone, email, and in-person - Resolve customer complaints in a polite and professional manner - Maintain customer records by updating account information - Handle customer inquiries regarding products and services - Assist with placing orders and processing returns - Collaborate with other departments to ensure overall customer satisfaction *Requirements* - Previous experience in a customer service role is preferred - Proficiency in computerized systems and ability to type efficiently - Excellent phone etiquette and strong communication skills - Fluency in Spanish is a plus - Ability to effectively communicate with clients and provide top-notch service - Bilingual capabilities are advantageous for this role
Job Types: Full-time, Part-time
Pay: $14.50 - $15.50 per hour
Benefits:
- On-the-job training
- Paid time off
- Professional development assistance
Shift:
- 8 hour shift
Ability to Relocate:
- Brookfield, OH 44403: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16