What are the responsibilities and job description for the Service Advisor position at Lithia & Driveway?
Dealership
L0541 Henderson Hyundai Superstore
Henderson Hyundai
Service Advisor
At Henderson Hyundai, we don’t just offer a job—we build careers. We are a close-knit team dedicated to helping each other grow, excel, and achieve success. As a part of Lithia & Driveway (NYSE: LAD), we pride ourselves on our vibrant, supportive work environment.
Why Henderson Hyundai?
Compensation
L0541 Henderson Hyundai Superstore
Henderson Hyundai
Service Advisor
At Henderson Hyundai, we don’t just offer a job—we build careers. We are a close-knit team dedicated to helping each other grow, excel, and achieve success. As a part of Lithia & Driveway (NYSE: LAD), we pride ourselves on our vibrant, supportive work environment.
Why Henderson Hyundai?
- State of the art newly remodeled facility
- A Family-Oriented Culture—driven by our people and focused on growth
- Promote From Within—our open position is a result of internal growth!
- Collaborative Teamwork—we work across all departments to achieve success together
- Coachable & Driven to Grow—whether you want to be a lifelong Service Advisor or progress within the company, we want to help you succeed
- Dedicated & Customer-Focused—you take pride in delivering exceptional service and owning the customer experience
- Team Player with a Positive Attitude—you thrive in a fun, dynamic environment and enjoy working together to achieve great results
- Competitive Salary: Based on experience and qualifications
- Salary is negotiable during the interview process, ensuring we find the right fit for both you and the company.
- Diagnose and address customer vehicle concerns, verify warranties and service contracts, and develop accurate repair estimates
- Serve as the communication bridge between customers and technicians, ensuring a clear understanding of service needs
- Write and process repair orders (RO), ensuring customer approval and accurate entry into the service database
- Calculate and communicate costs for materials, labor, and deductibles, maintaining transparent customer records
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs