What are the responsibilities and job description for the Service Advisor position at Lithia & Driveway?
Dealership
L0768 Prestige Lexus of Ramsey
Prestige Lexus of Ramsey
NOW HIRING Service Advisors!
Pay: Annual earning potential of $56k to $150k
Department Hours: Monday through Friday, 7-6; Saturday 8-4
APPLY TODAY to join one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states! We offer industry-leading benefits, personal and professional growth opportunities, and a fantastic team to work with that you won’t find anywhere else.
Who We Are Looking For
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
The estimated annual earnings for this position ranges from $56,630 to $154,512. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commission based off individual sales and gross profit, and bonuses based on individual manufacturer approvability, customer pay labor per RO, and flat rate hours.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/
L0768 Prestige Lexus of Ramsey
Prestige Lexus of Ramsey
NOW HIRING Service Advisors!
Pay: Annual earning potential of $56k to $150k
Department Hours: Monday through Friday, 7-6; Saturday 8-4
APPLY TODAY to join one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states! We offer industry-leading benefits, personal and professional growth opportunities, and a fantastic team to work with that you won’t find anywhere else.
Who We Are Looking For
- Previous Service Advisor experience preferred, Toyota/Lexus brand experience a plus
- Excellent verbal and written communication skills
- A team player who is focused on providing exemplary customer service.
- Basic mechanical understanding of an automobile.
- Acceptable driving record and a valid driver's license in your state of residence
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
- Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
- Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
- Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
- Communicate additional repair and service needs to the customer based on vehicle inspection.
- Administer the manufacturer warranty for qualifying vehicle repairs.
- Keeping customer informed of service specials, completion times and service expenses.
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
The estimated annual earnings for this position ranges from $56,630 to $154,512. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes commission based off individual sales and gross profit, and bonuses based on individual manufacturer approvability, customer pay labor per RO, and flat rate hours.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/
Salary : $56,000 - $154,512