DFC Loan Services Supervisor

Dealership

L0238 Driveway Finance Corporation

DFC Loan Services Supervisor

The DFC Loan Services Supervisor will be responsible for supervision of frontline Loan Services employees and overall direction, coordination and execution of office functions and initiatives, ensuring consistency with company strategy, commitments, goals and core values as set forth by the DFC Loan Services Manager.

The DFC Loan Services Supervisor reports to the DFC Loan Services Manager.

Location: Medford, OR

Compensation Range: $62,000 - $68,000 annually

Responsibilities

• Understand company and department goals, and effectively communicate goals to team members.
• Ensure team is meeting performance expectations and hold team members accountable.
• Maintain appropriate staffing levels to handle workload.
• Manage team resources to meet department month end and year end deadlines.
• Handle routine work dilemmas independently and raise issues with manager when necessary.
• Recognize customer needs and provide a high level of customer service.
• Monitor progress and seek training opportunities to ensure individual and team success.
• Provide direction and support to team members and provide honest feedback.
• Work with Manager to produce weekly productivity metrics for team members and provide feedback when needed.
• Areas of supervision include but are not limited to: Accounting, Payment Processing, Titles, Accounts Receivable, Deal Posting and administration.
• Other duties as assigned
  
  

Skills And Qualifications

• Strong attention to detail
• Sense of urgency
• Excellent communication
• AA Degree in Accounting preferred
• At least 2 years of prior experience in supervisor or leadership role required
• Prior experience in Accounting, Finance, Payment Processing DMV, title work preferred
• Experience in Consumer Lending preferred
  
  

Competencies

• Does the right thing, takes action and adapts to change
• Self-motivates, believes in accountability, focuses on results, makes plans and follows through
• Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
• Thrives on a team, stays positive, lives our values
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*

• Up to 1/3 of time: standing, walking, lifting up to 25 pounds
• Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing
• Reasonable accommodations may be made to enable individuals to perform the essential functions.
  
  

NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.

We Offer Best In Class Industry Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs
  
  

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.