What are the responsibilities and job description for the Body Shop Assistant Manager position at Lithia & Driveway?
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life! If you have the drive to perform, exceed and excel… then we want you to come work with us.
We are part of Lithia & Driveway, a Fortune 500, publicly traded (NYSE: LAD) company that is on the fast track to even more success and development. With over 350 stores in 29 states we are one of the largest auto retailers in the United States.
Responsibilities:
The Assistant Body Shop Manager assists in managing the activities of all Body Shop staff, ensuring exceptional customer service and the attainment of Lithia’s performance targets. This individual assists in the hiring, training and development of all Body Shop personnel. The Assistant Body Shop Manager assists in ensuring compliance to all company policies and procedures.
- Body Shop staff recruiting, training and development
- Resolve customer requests, questions and concerns in a professional, friendly and prompt manner
- Inspect repair orders daily for legibility, accuracy and legality
- Ensure all manufacturer policies and procedures are followed
- Manage the administration, tracking and follow-up required to stay current on warranty and receivables
Qualifications:
- 3-5 years Body Shop experience
- Teaching - skilled at teaching others how and why to perform their job
- Presentation skills - ability to present information in a clear and professional manner
- Time Management – manage one’s own time and time of others
- Acceptable driving record and a valid driver's license in your state of residence
We offer best-in-class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
