What are the responsibilities and job description for the BDC Administrator position at Lithia & Driveway?
Dealership
L0767 Prestige Toyota of Ramsey
Prestige Toyota
Appointment Setter/Call Center (Internet & Phone Sales)
Full-time position, schedule includes Saturdays!
Previous automotive experience preferred!
The appointment setter (or BDC Admin) utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door. Required duties include handling Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer.
Essential Duties
Actual pay offered may vary depending on skills, experience, job-related knowledge/bonus/commission, location, etc.
Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/
Benefits
L0767 Prestige Toyota of Ramsey
Prestige Toyota
Appointment Setter/Call Center (Internet & Phone Sales)
Full-time position, schedule includes Saturdays!
Previous automotive experience preferred!
The appointment setter (or BDC Admin) utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door. Required duties include handling Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer.
Essential Duties
- Handle sales calls, Internet leads and database prospecting
- Answer all incoming phone calls and schedule a sales appointment.
- Contact Internet Customers via email, phone, and text to schedule a Sales appointment.
- Follow up with Sales Department to determine if appointment was kept and the outcome.
- Ability to meet or exceed monthly goals.
- Other duties as assigned.
- Previous experience with sales or Telemarketing preferred.
- Experience in the following fields: phone sales, business development, customer service, highly preferable.
- Demonstrate a professional, enthusiastic, and friendly attitude with all potential clients/customers.
- First-class verbal, written and communication skills.
- Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.
- Computer literate and ability to type.
Actual pay offered may vary depending on skills, experience, job-related knowledge/bonus/commission, location, etc.
Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
Salary : $40,000 - $100,000