What are the responsibilities and job description for the Retail Staff Member position at Lit Smoke Shop?
Job Overview:
We are seeking enthusiastic and reliable individuals to join our team as Staff Members. As a Staff Member, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our smoke shop. This is a great opportunity for individuals who are passionate about sales and creating a positive environment for our customers.
Responsibilities & Qualifications:
Customer Courtesy- Greeting and acknowledging every customer in a polite and timely manner.
Customer Service- Each customer should be treated equally, try to adjust to each customers personality in a professional business manner, a great personality will help gain a customer for life.
Daily Duties- Glass displays wiped down and front door and inside swept clean and mopped if needed, make sure all items are restocked and rotated and in its proper place. Any item that sells out or is running short needs to be put on a list to reorder, trash needs to be taken out and glass shelves need to be dusted as needed and bathrooms clean.
Take initiative- If a customer comes in and asks about a product or function of an item and you don't have the right answer take the time to Google/YouTube it, learn together chances are you'll get asked the question again only to know the answer this I time, if something needs to be done take the time to address or fix the issue.
Passion- You don't always have to be experienced but if you’re willing to learn and not be a know it all you can become very knowledgeable and helpful to the industry.
Reliable- Must have transportation and an alarm clock because if your not early your late, any days off will have to be placed 2 weeks prior not the day before.
Honesty- If there's any problems, issues or concerns they’re to be addressed and discussed immediately.
Sales- If you have any history in sales and know how to up sell that would be most beneficial, it always helps to know the product and being able to explain in an orderly manner.Everyone on the lit smoke shop team comes together to provide not only the best products but we strive on excellent customer service!If you feel you can take on these simple tasks, you could and might be our next employee!
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $14 - $15