What are the responsibilities and job description for the Retail Sales Associate position at Lit Smoke Shop?
Overview
We are seeking a reliable customer-focused individual to join our team! responsible for providing expert knowledge and exceptional customer service in a regulated retail environment. help customers navigate our selection of vapes, glass, tobacco, e-juice and more. In this energetic role, you will be the go-to person for assisting customers with their purchases, providing product demonstrations, and creating a welcoming shopping environment. Your enthusiasm and product knowledge will help drive sales and ensure every customer leaves satisfied and eager to return.
Duties
- Greet customers warmly and provide outstanding customer service by understanding their needs and recommending suitable products
- Operate POS (Point of Sale) systems accurately for transactions, including cash handling and credit card processing
- Conduct product demos to educate customers about various smoking accessories, vaporizers, and related merchandise
- Assist with merchandising displays, stock replenishment, and inventory management to keep the store organized and inviting
- keeping sales floor, glass cases, displays etc clean and organized.
- Sales-driven: a natural ability to suggest add-on items like lights, cleaners, or rolling papers.
- Maintain knowledge of store policies, including age verification procedures and compliance with legal regulations
- Manage phone inquiries professionally, providing information about products or store hours while maintaining excellent phone etiquette
- knowledge of retail policies and procedures.
- patience: ability to remain calm and professional during busy shift or when dealing with difficult customers
Skills
- Proven experience in retail sales environments with strong customer service skills
- Familiarity with POS systems, cashiering, and basic retail math for accurate transactions
- Ability to perform product demos confidently while explaining features clearly and engagingly
- Excellent communication skills—both verbal and written—are essential for engaging customers and collaborating with team members
- Strong merchandising skills to create attractive displays that promote sales and highlight featured products
- basic knowledge of smoke shop items
- bagging and packaging: safely and neatly bag items, providing customers with a pleasant and convenient shopping experience.
- loss prevention: be vigilant in preventing theft or fraudulent activities2 and report any suspicious behavior to management.
Requirements/ Qualifications
- must be 21 years or older
- must be able to work flexible hours weekends and evenings
- must bring paper resume to interview
- must be able to stand for long periods of time and lift 40 pound boxes
- education : high school diploma or equivalent
- honesty & integrity: high level of trustworthiness when handling valuable inventory (glass/electronics).
This role is perfect for motivated individuals who thrive in fast-paced retail settings, enjoy engaging with customers, and are eager to grow their sales expertise. If you’re energetic, detail-oriented, and passionate about delivering top-notch service, we want to hear from you!
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
Application Question(s):
- Why would you like to work at Lit Smoke Shop?
- What's your preferred amount of hours a week?
Education:
- High school or equivalent (Required)
Experience:
- Retail sales: 1 year (Required)
Ability to Commute:
- Port Richey, FL 34668 (Required)
Work Location: In person
Salary : $15 - $17