What are the responsibilities and job description for the Salesforce Technical Solutions Architect position at List Engage?
Job Title: Salesforce Technical Solutions Architect
Intro: We’ve been forging digital transformation through the lens of Salesforce for 20 years for 3,000 customers across the globe. We are a Salesforce Ventures-backed, Summit status, Marketing Cloud Full Stack Partner. We are a cross-cloud shop with an emphasis on Agentforce, Data Cloud, Loyalty Cloud Personalization, Intelligence, Marketing Cloud Engagement, Service Cloud, and Sales Cloud.
We accomplish incredible digital transformation for our customers with incredible people. We’ve always held to the fact that talent trumps location, but culture trumps talent. We care about our people and we care about our customers.
About the Role:
The Salesforce Technical Solutions Architect will be responsible for working in a multi-channel, cross cloud Salesforce environment and needs to have a strong overall background in data architecture, integrations, consulting skills and multiple years of hands-on experience with Salesforce products.
This position will have a 15-20% travel requirement to the McLean, VA area.
Duties & Responsibilities:
Design scalable solutions and lead end-to-end architecture for complex business challenges.
Develop Proof of Concepts (PoCs) to validate architectural decisions.
Act as a trusted advisor to stakeholders and proactively identify problem statements with innovative solutions.
Provide thought leadership and act as a technical subject matter expert for clients
Champion the adoption of reusable architecture assets to improve efficiency
Serve as a technical team leader to US based and international project teams
Ability to efficiently manage several projects at one time
Ability to demonstrate technical concepts to non-technical audiences
Ability to work independently, multi-task, allocate time appropriately and prioritize effectively
Produce blueprints and documentation to aid in the understanding of existing architecture solutions
Education & Experience Requirements:
5 years experience of relevant, client-facing experience
Strong, hands-on experience in Salesforce Data Cloud, Financial Services Cloud, Service Cloud, Experience Cloud, and Marketing Cloud.
Deep understanding of Apex, LWC, API integration patterns, OAuth, data modeling, and Salesforce security.
Ability to create PoCs quickly and effectively.
Excellent communication, stakeholder management, and documentation skills.
Experience with Mulesoft, AWS, or other integration platforms.
Familiarity with DevOps tools (Copado, Gearset, Git, Autorabit).
Certified Application Architect / System Architect.
Preferred Experience:
Enterprise environments such as banking and financial services.
Knowledge, Skills and Abilities:
Strong organizational, consulting, interpersonal and communication skills
Excellent logical reasoning and analytical skills
What We Offer:
Competitive salary and performance-based incentives
Comprehensive benefits package, including health, dental, and vision insurance
Opportunities for professional development and career growth
A collaborative and inclusive work environment
Why You Should Join Us:
100% CEO approval on Glassdoor
Small but mighty team of ~150 Engagers
Values that drive us: Be Great at What You Do, Be Growth Oriented, Be a Team Player, Own It
100% remote work arrangements (after first 2-4 months of required travel per client need)
If you’re interested, so are we! Send your resume our way, and we’ll contact you for a phone interview if you meet qualifications.
We are an equal opportunity employer and love diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.