What are the responsibilities and job description for the Data 360 Solutions Architect position at List Engage?
We’ve been forging digital transformation through the lens of Salesforce for 20 years for 3,000 customers across the globe. We are a Salesforce Ventures-backed, Summit status, Marketing Cloud Full Stack Partner. We are a cross-cloud shop with an emphasis on Agentforce, Data 360, Personalization, Intelligence, Marketing Cloud Engagement, Service Cloud, and Sales Cloud.
We accomplish incredible digital transformation for our customers with incredible people. We’ve always held true to the fact that talent trumps location, but culture trumps talent. We care about our people and we care about our customers.
About the Role:
The Data 360 Solutions Architect is a proven technical leader with a demonstrated ability to champion and guide stakeholders to the best possible solution for the data landscape and enterprise architecture involved. A Data 360 Solutions Architect has deep technical expertise in enterprise data architecture and enables organizations to fully leverage their customer data. As a Solutions Architect, you will own the integrity and strength of the solutions recommended. You’ll be acting as a trusted advisor to our clients and a mentor to other Salesforce professionals on our team. You will need a deep understanding of Salesforce Data 360, the Salesforce platform, and enterprise architecture. It is equally important to demonstrate top-notch interpersonal skills to communicate your recommended solutions to stakeholders and engage in thought leadership within the community. Your goal is to build trust as a valued partner with our clients to take your visions from concept to successfully implemented solutions.
Duties & Responsibilities:
Serve as a Subject Matter Expert on Salesforce Data 360 and related products
Lead technical discovery workshops to document data landscape and enterprise architecture, integrations/connections, and data ingestion methods
Design, propose, and implement enterprise-scale solutions to solve clients’ business needs and technical requirements
Spearhead the design, configuration, and refinement of sophisticated data models, ensuring they are scalable, align with existing business processes, and adhere to Salesforce Data 360 best practices
Apply advanced knowledge of data ingestion methods, data transformations, calculated insights, identity resolution, reconciliation rules, segmentation and activation, and data modeling
Write, edit, or advise enhancements to complex SQL in various platforms such as Data 360, Marketing Cloud Engagement, Redshift, Snowflake, etc.
Consult or write code for use with Data 360’s APIs and other Salesforce APIs
Education & Experience Requirements:
3 years of experience implementing Salesforce Data 360 or Customer Data Platforms (CDPs)
Demonstrated expertise in implementing data governance, data security, and regulatory compliance frameworks, including GDPR and CCPA.
Adept at leading cross-functional technical teams, delivering solution documentation, and facilitating technical workshops.
Proven ability to work well independently and within a team environment
Proficient in documenting requirements and solution design deliverables
Strong background with enterprise-level org architecture and integrations
Excellent client-facing written and oral communication skills
Salesforce Certification in Salesforce Data 360
Salesforce Certification(s) preferred in Sales/Service Cloud Platforms
What We Offer:
Competitive salary and performance-based incentives
Comprehensive benefits package, including health, dental, and vision insurance
Opportunities for professional development and career growth
A collaborative and inclusive work environment
Why You Should Join Us:
100% CEO approval on Glassdoor
Small but mighty team of ~150 Engagers
Values that drive us: Be Great at What You Do, Be Growth Oriented, Be a Team Player, Own It
100% remote work arrangements
If you’re interested, so are we! Send your resume our way, and we’ll contact you for an interview.
We are an equal opportunity employer and love diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
