What are the responsibilities and job description for the Medical Front Desk Receptionist - Part Time position at lisa zimmermann MD?
Front Desk Medical Receptionist
Zimmermann Modern Wellness
Morganville, NJ
Position Overview
Zimmermann Modern Wellness is a functional integrative medical practice. We are seeking a polished, detail-oriented, and patient-focused Front Desk Medical Receptionist to serve as the first point of contact for our patients.
This role is ideal for someone who thrives in a high-touch healthcare environment, values professionalism, and understands that the front desk sets the tone for the entire patient experience.
Key Responsibilities: Patient Experience & Front Desk Operations
- Greet patients warmly and professionally upon arrival
- Manage check-in and check-out processes efficiently
- Ensure accurate payment collection
- Process deposits and explain cancellation policies
- Maintain a clean, organized, luxury front desk environment
- Provide concierge-level service to all patients
Scheduling & Communication
- Schedule new and follow-up appointments accurately
- Coordinate IV therapy bookings and provider schedules
- Confirm appointments and manage reminders
- Answer multi-line phones and respond to patient inquiries
- Communicate clearly with providers, nurses, and management
Administrative & Clinical Support
- Scan and upload documents into the EHR
- Maintain patient records with strict confidentiality (HIPAA compliant)
- Process intake forms and consents
- Assist with inventory tracking for supplements and IV supplies
- Support office workflow and daily operations
Sales & Retail Support
- Educate patients on membership programs and wellness packages
- Assist with supplement sales and checkout
- Maintain retail displays and restock products
- Support promotional initiatives and in-office marketing
Qualifications
- 1–3 years experience in a medical office or healthcare setting preferred
- Experience with EHR systems (Charm EHR experience a plus)
- Strong organizational and multitasking skills
- Professional appearance and communication skills
- Comfortable handling financial transactions
- Ability to maintain confidentiality and professionalism at all times
- Experience in concierge medicine is a plus
Ideal Candidate Traits
- Calm under pressure
- Detail-oriented
- Proactive and solution-focused
- Warm but professional demeanor
- Team player who values a positive workplace culture
- Takes pride in delivering a five-star patient experience
What We Offer
- Competitive hourly pay
- Opportunity for growth within a growing wellness practice
- Supportive team culture
Hours: 3 days per week (24 hours) Tues, Wed, Thurs 9 am to 5 pm
Pay Range: $22 to $26 per hour
Job Types: Full-time, Part-time
Pay: $22.00 - $26.00 per hour
Work Location: In person
Salary : $22 - $26