Operations Coordinator

Summary

You are an organized, methodical, and driven professional with a servant leader's heart. Systems are your jam -- creating them, implementing them, refining them. Your attention to detail is unsurpassed and you thrive on your high standards, quality of work, and your ability to serve others. You are an empire protector focused on protecting the time and resources of yourself and the rest of the team.

Responsibilities

• Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, office management, client care systems, team retention and recognition including events
• Drive the team growth efforts through prospecting/calling agent recruits, posting recruiting ads, networking with realtors/brokerages and scheduling appointments.
• Create and own systems for maintaining integrity of the database, including holding agents accountable to activities.
• Own the agent onboarding process, including holding trainings in person and virtually.
• Follow the systems for our productivity rhythms to ensure agent productivity.
• Plan and execute a minimum of 2 events per year for clients that are done at a high level to drive business referrals.
• Find opportunities to reduce expenses.
• Create and maintain the team’s operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity.
• Keep the team leader informed of any challenges that arise and bring potential solutions.
• Commit to weekly 1:1 coaching sessions and Brivity trainings.
  
  

Qualifications

Skills and Character Necessary:

• Notice and take pride in the details
• Team player
• Proven ability to lead yourself and others with conviction
• Self-motivated
• Owning projects once asked to do them and following up with status updates
• Ability and desire to focus on one task for at least an hour during time blocks
• Positive and direct communication, both written and verbal
• Ability to problem solve and use critical thinking daily
• Have a “do whatever it takes” mentality
• Follow a current process as well as improving them and create new processes
• Learning-based and growth-minded
• Proactive vs. reactive
• Impeccably organized
• Knowledge of basic office suite software and calendaring systems
• Excellent time management skills
• Concerned about doing things the right way
• Calm and motivated under pressure
• Have patience with a high volume, detailed role
• Use social media for the benefit of the company as an ambassador
• Flexible. We have a hybrid work model with flexibility for an occasional work from the office day.
• Requires a prior work history that demonstrates the ability to plug into and improve existing systems and provide an enthusiastic level of support to a team
• 1 years experience in an operations/administrative role
  
  

About-our-team

At Lisa Sisko Team, our mission is to serve our clients and community with integrity, compassion, and dedication rooted in our strong values. We believe that real estate is more than buying or selling homes—it’s about building relationships, fostering trust, and guiding families toward a future filled with possibility and purpose. Our faith is at the heart of everything we do, inspiring us to go above and beyond for each client, working with honesty and commitment to support you with your real estate goals. We are here to walk alongside our agent partners every step of the way, providing guidance, expertise, and unwavering support.

With over 20 years of real estate experience, Lisa leads our team with a vision and passion that inspires excellence at every level. Backed by a skilled support staff specializing in listings, transaction coordination, marketing, and coaching, our team provides unparalleled support to agents and clients alike. Lisa is committed to continuous growth, prioritizing advanced skills, training, and education to empower her team each day. Agents who join us experience remarkable success—selling more homes, surpassing financial goals, and building businesses that not only thrive but also enrich their lives and the lives of their loved ones. We are excited to meet the person that truly believes they could be a match!