What are the responsibilities and job description for the HelpDesk Technician position at LiRo Group?
We are seeking a HelpDesk Technician to join our team! You will resolve computer-related issues for your clients. Responsibilities:Provide technical assistance with computer hardware and softwareResolve issues for clients via phone, in person, or electronicallyRecommend hardware and software improvementsTrack customer issues and resolutionsQualifications:Previous experience in IT, customer service, or other related fieldsAbility to build rapport with clientsStrong troubleshooting and critical thinking skillsPositive and professional demeanor
Salary : $25 - $35