What are the responsibilities and job description for the Cashier/Customer Service Representative position at Liquor Depot?
Overview
Join our dynamic team as a Cashier and Customer Service Representative, where your energy and enthusiasm will create memorable shopping experiences for our customers. In this role, you’ll be the friendly face that welcomes guests, handles transactions efficiently, and provides exceptional service. Your multitasking skills will shine as you manage sales, assist customers with product knowledge, and ensure the store runs smoothly. This paid position offers a fantastic opportunity to develop retail expertise while making a positive impact in a fast-paced environment.
Responsibilities
- Operate the cash register accurately, handling retail sales transactions and cash drawer management with precision.
- Provide outstanding customer service by greeting shoppers warmly, answering questions, and assisting with product demos.
- Upsell products and promote store specials to enhance sales opportunities and improve customer satisfaction.
- Stock shelves, organize merchandise, and ensure the sales floor is clean, attractive, and well-maintained.
- Demonstrate excellent phone etiquette when responding to inquiries or assisting customers remotely.
- Maintain comprehensive knowledge of store products to offer informed recommendations and support retail math calculations.
- Support supervisory staff by supervising team members during shifts when needed and assisting with merchandising initiatives.
Qualifications
- Prior experience in retail sales or grocery store environments is preferred but not required; enthusiasm for learning is key!
- Strong communication skills in English; bilingual abilities are a plus for serving diverse customers.
- Familiarity with POS (Point of Sale) systems and cash register operations is highly desirable.
- Ability to perform basic math accurately for cash handling, retail math calculations, and balancing cash drawers.
- Experience with merchandising, stocking, and product demos enhances your ability to succeed in this role.
- Excellent phone etiquette, customer service skills, and the ability to handle multiple tasks efficiently are essential.
- Previous supervising experience is advantageous for supporting team leadership responsibilities.
Join us to be part of a vibrant team dedicated to delivering exceptional shopping experiences! We value energetic individuals who are eager to grow their retail skills while providing friendly, professional service every day. This paid position offers meaningful opportunities for development in a supportive environment committed to your success.
Pay: $14.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $14 - $15