What are the responsibilities and job description for the RETAIL SALESPERSONS-1 position at LIQUOR COMMISSION?
State of New Hampshire Job Posting
New Hampshire Liquor & Wine Outlets
Multiple Locations
RETAIL SALESPERSON I
(Part-Time up to 28 Hours/Week)
SOC 41 BAND 1
Hourly Rate = $15.93
Overtime on Sundays = $23.89
YOUR NEW JOB IS WAITING FOR YOU!
The State of New Hampshire, Liquor Commission has multiple part time vacancies state-wide for Retail Salesperson I positions. This position earns time and a half on Sundays. *See total compensation information at the bottom of job posting.
Summary:
To provide exceptional customer service in a retail outlet environment by greeting and assisting customers, processing customer purchases, and maintaining alcohol product merchandising in accordance with New Hampshire Liquor Commission rules, policies, and procedures. To learn about store products and inventory to sell and promote them.
Responsibilities:
Detailed Tasks (Agency/Position-Specific):
Provides exceptional customer service and strives for excellence when welcoming and assisting customers, building relations, and protecting the NH Liquor Commissions and the State of New Hampshire’s reputation.
Assists customers by answering questions, helping them locate alcohol products, providing alcohol product advice, recommending alcohol products, and selling alcohol products, lottery sweepstakes, and lottery tickets.
Accepts payments and makes change for customers while operating a cash register, scanner, credit card/debit card terminal, and lottery ticket dispensing machine and properly wraps or bags merchandise for customers following Cash Control and Security policies, processes, and procedures. Verifies the validity of currency and credit card holders as established by NHLC policies and procedures.
Learns and adheres to current laws and Commission policies regulating the sale of alcohol, including the prohibited sales policies; attends yearly Liquor Outlet Training Seminar (LOTS) to achieve and maintain knowledge of current policies, procedures, processes, and laws.
Unloads delivery trucks, arranges and stocks alcohol products, and merchandising displays on the sales floors. Following store and safety procedures maintains a safe, clean, and orderly workplace environment.
Applies appropriate training and protocols to guard against fraudulent or counterfeit payments, observes customer behavior, and verifies purchaser age relative to current laws regulating the sale of alcohol.
Reconciles records of sales or other financial transactions. Assists in the counting of physical inventory.
MINIMUM QUALIFICATIONS:
Education/Experience: 8th grade education
License/Certification: None
Other Requirements: Must be able to continuously lift material up to 25 pounds, with frequent lifting of cases of alcohol weighing up to 60 pounds.
Must be at least 18 years of age on date of application.
Trainee Option: Not applicable
PREFERRED QUALIFICATIONS: Completion of two years of high school or equivalent, along with six months of experience in positions involving public contact and requiring change-making.
AFTER-HIRE REQUIREMENTS: None
CAREER ADVANCEMENT OPPORTUNITIES:
In-Band Advancement Available: ☐ Yes ☒ No
Criteria: None
Broad Group Level Advancement Available: ☒ Yes ☐ No
Criteria: 41203001BGA01 (Level 1 to Level 2)
For promotion from the 41-2030 Retail Salespersons-1 job title to the 41-2030 Retail Salespersons-2 job title, the eligibility requirements in Per 303.08 Broad Group Level Advancement must be satisfied, as well as the following criteria:
1. The employee must satisfactorily complete ongoing training and meet performance standards as established by the NHLC.
2. The employee must have worked the equivalent of 6 months (1,040 hours) in a Retail Salesperson I position, with no break in service.
3. The employee's service record must be free of any significant disciplinary infractions, unless waived by the Commission.
4. The employee must be recommended for promotion by the NHLC.
DISCLAIMERS:
The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.
The work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.
*TOTAL COMPENSATION INFORMATION: The State of New Hampshire total part time compensation package features an outstanding set of employee benefits, including:
- Deferred Compensation 457(b) Plan
- Employee Assistance Program (EAP)
- Annual leave payment after each anniversary for working over 1,040 hours
- Scheduled pay rate increases based upon total hours worked
- Time and a half for working on Sunday
- Time and a half for working calendar holidays
For further information please contact HR@LIQUOR.NH.GOV
EOE
TDD Access: Relay NH 1-800-735-2964