What are the responsibilities and job description for the Strategic Account Executive position at Liquid Analytics?
About Liquid Analytics
Liquid Analytics helps large organizations make faster, smarter, and increasingly autonomous decisions. Our flagship platform, Decisions, is a GenAI-powered, real-time decision intelligence system built for enterprise complexity—combining natural-language interfaces, goal-based orchestration, and deep observability.
We work with Fortune 500 and large enterprise clients across North America and partner closely with AWS and other ecosystem players to drive enterprise adoption.
We operate with a startup mentality — nimble, fast-moving, and constantly evolving. Our products and solutions are continually evolving as the market changes. The right person for this role is energized by that, not intimidated by it. You'll need to be comfortable with ambiguity, quick to adapt, and capable of bringing clients along on the journey as our offerings grow.
About the Role
We are looking for a driven and relationship-focused Strategic Account Executive to own and grow our most important client relationships. You will serve as the primary point of contact for a portfolio of key accounts, deepening partnerships while actively identifying and closing new revenue opportunities within those accounts and beyond.
This is a hybrid role — part trusted advisor, part hunter — ideal for someone who thrives on building long-term relationships and has the commercial instinct to turn those relationships into growth.
Key Responsibilities
- Own key account relationships — Serve as the dedicated point of contact for a defined portfolio of high-value clients, ensuring satisfaction, retention, and long-term partnership.
- Identify and close new opportunities — Proactively uncover upsell, cross-sell, and expansion opportunities within existing accounts and convert them into closed business.
- Drive revenue growth — Develop and execute account plans with clear goals for retention and revenue expansion.
- Understand client needs deeply — Conduct regular business reviews, stay close to each client's goals and challenges, and position our solutions accordingly.
- Collaborate cross-functionally — Partner with internal teams (product, marketing, customer success, operations) to deliver on client commitments and surface insights.
- Manage the full sales cycle — From opportunity identification through proposal, negotiation, and close.
What We're Looking For
- 7-10 years of experience in a client-facing commercial role selling software and related services (account management, sales, or business development)
- Proven track record of meeting or exceeding revenue targets within a book of business
- Strong relationship-building skills — you're someone clients and business executives genuinely trust and enjoy working with
- Consultative sales approach — you listen first, then solve
- Excellent communication and negotiation skills
- Adaptable and resilient — you thrive in a fast-changing environment where the product roadmap, messaging, and processes are continuously evolving
- Self-starter with strong organizational habits and the ability to manage multiple accounts simultaneously
- Able to be nimble and adaptive as business and markets change
- Prior experience managing enterprise and strategic-level accounts
What Success Looks Like
- High retention rates across your portfolio
- Consistent quarter-over-quarter revenue growth within your accounts
- Strong client satisfaction scores and reference-ability
- A healthy, well-managed pipeline of expansion opportunities