Director of Senior Home Care

Ready to build something? Lipford Home Care is expanding into Tuscaloosa, and we're looking for an energetic, self-starting leader who knows senior care to launch and grow our newest location from the ground up.

Lipford Home Care: Experience, Our Difference

Lipford Home Care, a non-franchised, local, compassionate in-home care provider established in 2013, has proudly served seniors in the Birmingham area. We are committed to providing exceptional, personalized care that meets each client's unique lifestyle needs, and we consistently receive high ratings from clients and families. Now we're bringing that same care to Tuscaloosa, and we need a leader to make it happen.

Position Summary:

As our Director of Senior Home Care, you'll launch our Tuscaloosa office and build our presence from day one. You'll develop referral partnerships, welcome and assess new clients, and orient new caregivers to the Lipford standard of care. This role is ideal for someone who loves to build, connect, and grow.

Key Responsibilities:

• Business Development & Growth:
• Develop and implement a strategic marketing and business development plan to launch and grow Lipford Home Care in Tuscaloosa.
• Build and maintain strong relationships with referral sources, such as hospitals, physicians, discharge planners, senior living communities, and community organizations.
• Represent Lipford Home Care at networking events and community gatherings to build brand awareness.
• Client Care & Satisfaction:
• Serve as the primary point of contact for all potential clients and respond promptly to inquiries.
• Conduct comprehensive client assessments to understand individual needs, preferences, and pricing options.
• Develop customized care plans that ensure clients receive high-quality services that enhance their well-being.
• Address client and family concerns with compassion, patience, and professionalism, fostering trust and lasting relationships.
• Caregiver Orientation:
• Lead orientation for new caregivers so every team member understands Lipford's care standards and culture.

Qualifications:

• 2 years of experience in senior care, such as home care, home health, hospice, assisted living, or senior living (preferred).
• Proven track record of success in business development and building relationships with healthcare referral sources.
• Self-starter who thrives working independently and building something new.
• Excellent communication skills, with the warmth and patience to guide families through difficult decisions.
• Strong organizational and time-management skills with the ability to prioritize tasks and meet deadlines.
• Bachelor's degree or relevant work experience.
• Valid driver's license and reliable transportation.
• Experience training or onboarding staff a plus.
• Connections in the Tuscaloosa senior care community a plus.
• Commitment to helping families and improving the lives of seniors.

What Success Looks Like in Year One:

• A network of active referral partners across Tuscaloosa.
• A growing client base.
• Strong client and family satisfaction, with caregivers well prepared for every placement.

Position Benefits:

• Competitive base salary, with total earning potential exceeding $100,000 annually.
• Flexible work schedule to accommodate a healthy work-life balance.
• The chance to shape a new market from day one and grow with it.
• The opportunity to make a real difference in the lives of seniors within a supportive and rewarding environment.

Pay: $70,000.00 - $110,000.00 per year

Application Question(s):

• Describe one referral relationship you built in senior care or healthcare and the results it produced

Work Location: In person

Salary : $70,000 - $110,000