Receptionist / Front Desk Coordinator – Med Spa

Receptionist / Front Desk Coordinator – Med Spa

Location: Roseville, CA

Employment Type: Part-Time / Full-Time

ABOUT US

We are a trusted and well-established Luxury Med Spa with over 8 years of experience in the aesthetics and wellness industry. Our company is built on professionalism, integrity, and exceptional client care. We work with an experienced medical and aesthetic team and provide high-end services in a luxury environment.

Joining our team means becoming part of a respected brand where excellence, growth, and long-term career development are valued. It is an honor to work alongside professionals who set high standards in the Med Spa industry, and we are looking for team members who take pride in their work and want to grow with an experienced and reliable company.

ABOUT THE ROLE

We are seeking a professional, organized, and customer-focused Receptionist / Front Desk Coordinator. This role is ideal for someone who thrives in a fast-paced, luxury environment and understands the importance of first impressions, sales support, and exceptional customer service.

REQUIREMENTS

· Minimum 1 year of experience as a Receptionist or Front Desk Coordinator

· Med Spa, Medical Office, Spa, Aesthetics, or Beauty industry experience preferred

· Excellent verbal and written communication skills in English

· Spanish language skills are a strong plus

· Professional appearance, demeanor, and positive attitude

· Strong customer service and sales-oriented mindset

· Ability to multitask and work efficiently in a fast-paced environment

· Strong organizational and time-management skills

· High attention to detail and confidentiality (HIPAA awareness preferred)

· Reliable, punctual, and team-oriented

· Comfortable working with memberships, packages, and sales goals

· Ability to work weekends and evenings if required

RESPONSIBILITIES

· Provide a luxury-level welcome and first impression for all clients

· Manage appointment scheduling, confirmations, cancellations, and rescheduling

· Answer phone calls, text messages, emails, and online inquiries professionally

· Perform client check-in and check-out, including payment processing

· Sell retail products, memberships, and service packages

· Educate clients about services, promotions, and ongoing offers

· Maintain front desk organization, cleanliness, and presentation

· Coordinate daily schedules with providers and management

· Ensure smooth client flow and minimize wait times

· Handle client questions and concerns with professionalism and care

· Support daily operations and administrative tasks as needed

SKILLS & COMPETENCIES

· Strong communication and interpersonal skills

· Sales, upselling, and relationship-building abilities

· Experience with CRM and scheduling software (Boulevard, Zenoti, Vagaro, Aesthetic Record preferred)

· Basic computer proficiency (email, scheduling systems, POS , Microsoft Office, Google Workspace)

· Ability to manage high client volume with professionalism

· Strong problem-solving and multitasking skills

· Team-oriented mindset with a proactive attitude

WHAT WE OFFER

· Competitive hourly pay plus performance-based bonuses

· Professional, supportive, and growth-oriented work environment

· Opportunity to grow within a luxury Med Spa brand

· Employee discounts on services and retail products

Training, onboarding, and long-term career development

Job Types: Full-time, Part-time

Pay: $16.50 - $30.00 per hour

Work Location: In person

Salary : $17 - $30