What are the responsibilities and job description for the Customer Service Representative position at Lionsgate Acquisitions?
Customer Service Representative – Events, Promotions & Brand Activations
Location: Phoenix, AZ (On-Site | In-Person)
Entry-Level | Full-Time
Jumpstart Your Career in Customer Service, Sales, and Events!
Are you outgoing, energetic, and ready to kick off a career in customer service, event marketing, or promotional sales? We’re looking for an enthusiastic Customer Service Representative to join our Phoenix-based events sales and activations team. This is a face-to-face, on-site role where you'll represent top-tier brands at live promotional events, engaging directly with customers and providing a high level of service.
Key Responsibilities
- Event & Promotional Marketing Support: Assist with setting up and executing branded events, retail activations, and pop-up promotions throughout the Phoenix area.
- Customer Engagement: Interact with attendees, answer questions, share product knowledge, and create engaging customer experiences.
- Customer Service & Support: Handle inquiries, provide information about products/services, and assist in customer onboarding or sign-ups.
- Sales Support & Product Demonstration: Help customers explore service options, demonstrate product features, and guide purchasing decisions.
- Brand Representation: Act as a professional brand ambassador representing well-known names across a variety of industries.
- Team Collaboration: Work closely with the event team to hit KPIs, meet customer service goals, and ensure successful activations.
Ideal Candidate Profile
We’re looking for an individual with a people-first mindset who are excited to grow in a fast-paced, customer-centric industry:
- Strong communication and interpersonal skills
- Friendly, approachable, and comfortable in face-to-face customer interactions
- Self-motivated with a positive attitude and strong work ethic
- Interest in event planning, marketing, brand promotion, or sales
- Team-oriented and excited to work in a collaborative environment
What We Offer
- Full Training Provided – Build confidence and skills in communication, customer service, and live event execution.
- Weekly Pay Performance Bonuses – Earn steady income with opportunities to boost your pay based on performance.
- Career Growth & Advancement Opportunities – Fast-track development into leadership, sales, training, or management roles.
- Work with Major Brands – Get hands-on experience promoting household names and trending products.
- Fun, High-Energy Culture – Join a vibrant team where motivation, learning, and fun go hand in hand.
Who Should Apply?
This entry-level opportunity is ideal for:
- Recent graduates
- Career changers
- An Individual looking to break into sales, marketing, or event coordination
- An Individual looking for a clear path to career advancement in marketing, sales, or leadership
- Anyone seeking a people-facing, fast-paced job that values personality and drive
Ready to get your foot in the door with a growing company that values your potential over experience?
Apply today to join our team in Phoenix and start your journey in events, promotions, and customer success!