What are the responsibilities and job description for the Engineering Technician position at Lionbridge?
Job Description
Managed Services Technician 4
Position Summary
Lionbridge is seeking a highly skilled and experienced Managed Services Technician 4 to join our experienced team. The Managed Services Technician 4 will be a technical expert, responsible for troubleshooting complex technical issues, providing technical guidance to junior technicians, and ensuring the delivery of high-quality managed services. This role requires a deep technical background, excellent problem-solving skills, and a passion for providing exceptional customer service.
What You Will Do
- Provide expert-level technical support to clients, resolving complex technical issues in a timely and effective manner.
- Troubleshoot and diagnose technical problems using a variety of tools and techniques.
- Escalate unresolved issues to senior engineers or vendor support.
- Monitor system performance and identify potential problems before they impact clients.
- Proactively identify and implement solutions to prevent future technical issues.
- Develop and maintain technical documentation.
- Provide technical guidance and mentorship to junior technicians.
To Be Successful You Will Have
- A high school diploma, General Education Development (GED) or equivalency.
- Technical certifications such as CompTIA A , Network , or Security .
- 5 years of experience in IT support, with 3 years in a managed services environment.
- Strong technical skills in [relevant technologies].
- Excellent problem-solving skills.
- Excellent communication and interpersonal skills.
- A strong grasp of the Microsoft Office suite (MS Word, MS Excel, OneNote, MS Outlook Exchange etc.).
In Return, You Can Expect
- Ongoing career opportunities at a repeat Forbes and Newsweek-listed "Best Employer for Women", "Best Employer for Diversity", "Best Remote Employer", "Best Large Employer", and "Most Loved Workplace".
Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350 languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers’ clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries. Learn more at www.lionbridge.com.
Job Snapshot
Updated Date
09-Jan-2026
Job ID
Job_140
Department
Managed Services
Location
Corvallis, Oregon, United States
Experience
1 - 6 Months
Employee Type
Employee
Employee Sub Type
Regular FT Hourly
Salary Range
USD 19 - 21 (Hourly)