What are the responsibilities and job description for the Team Leader position at LION'S CHOICE?
Description
Position Summary
Under general supervision, the Team Leader assists the General Manager in all operational & financial aspects of
the restaurant. The Team Leader helps with the staffing, equipment, product control, guest service & general upkeep
of the restaurant. Business will be conducted through open communications with guests, auditing & coaching team
members.
Primary Responsibilities
- Supervise preparation, cooking, & serving of food with utmost concern for food quality.
- Assist with weekly work schedule & set-up organization of crew to properly handle business for different shifts.
- Order inventory & supplies, & check deliveries for accuracy; process invoices for payment.
- Properly complete weekly team member payroll sheets.
- Ensure delivery of the highest levels of guest service & resolve all guest complaints.
- Oversee store safety & implement proper sanitation practices.
- Ensure proper cash handling & reporting of all monies to the corporate office.
- Provide on-the-floor supervision to oversee line production & guest service.
- Assist in, coaching, training, motivating, evaluating crewmembers as necessary.
- Make a positive contribution to the profits of the company.
- Oversee the completion & accuracy of store reporting.
- Coach, train, & motivate Crew Members to help them devel op skills.
Additional Skills/Competencies
- Quick-thinker, anticipates/solves issues with excellent organizational, decision-making & guest service skills.
- Ability to communicate professionally in verbal & written form with guests, team members, & vendors.
- Ideal candidate is resourceful, innovative, enthusiastic, creative, outgoing, & passionate about achieving success.
- A positive style of management which encourages team member retention & promotes teamwork.
- Must be trustworthy, loyal, & be able to make decisions in the best interest of the company.
Compensation
Lion’s Choice provides competitive compensation including base hourly rate.
About Lion’s Choice
From its humble beginning in 1967 with its first store in Ballwin, Missouri, privately-held Lion’s Choice is a quick-serve
restaurant in the Saint Louis area featuring high-quality, nutritious & tasty sandwiches, sides, & drinks with great service.
Guests love the real, roasted beef sandwich, made with lean top round beef, slow-roasted in the store, prepared to order, shaved thin, & served hot with a dash of secret seasoning on a buttered & toasted bun. The result is a mouth-watering,
tender sandwich that is always hot, healthy, tasty, & keeps loyal guests coming back for more.
Quality Ingredients · Taste That's Second To None · Nutrition For A Healthy Life
Lion’s Choice is Proud to be an Equal Opportunity Employer
Employment contingent upon successful background check
Requirements
Minimum Qualifications
- Management level experience in the food service industry preferred.
- Experience with Microsoft applications including Outlook, Word, & Excel.
- Must be able to work weekdays, weekends, nights, & holidays as required.