What are the responsibilities and job description for the Senior Product Manager, Messaging Experience position at LinkedIn?
Company Description
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
This role will be based in Mountain View, San Francisco, or New York.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
The Messenger’s team mission is to empower professionals to nurture connections, exchange knowledge, and explore new opportunities through meaningful private conversations relevant to their professional sphere.
This role will own the end-to-end experience of how members start private conversations, reply to them, and manage those conversations in their inbox. You’ll work with cross-functional partners within design, engineering, product marketing, strategic finance, and operations to bring our ideas to life. Plus, partner with teams across consumer & customer lines-of-business to empower new ways to have productive private conversations.
You’ll have the opportunity to modernize the messaging experience, from yesterday’s email-like heavy outreach to tomorrow’s chat-like experience, light-weight and delightful. In addition, you’ll help ensure that every inbox is valuable, which encourages valuable membermember conversations and balances the need for relevant customer outreach. Your work will have a massive impact on helping members nurture existing networks, transitioning conversations around knowledge from public > private spaces, and helping customers find new opportunities through productive 2-way conversations with members (ex. hiring talent, finding new partners and leads).
Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.
Responsibilities
Basic Qualifications
The pay range for this role is $151,000 to $246,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
Additional Information
Equal Opportunity Statement
We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
Job Description
This role will be based in Mountain View, San Francisco, or New York.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
The Messenger’s team mission is to empower professionals to nurture connections, exchange knowledge, and explore new opportunities through meaningful private conversations relevant to their professional sphere.
This role will own the end-to-end experience of how members start private conversations, reply to them, and manage those conversations in their inbox. You’ll work with cross-functional partners within design, engineering, product marketing, strategic finance, and operations to bring our ideas to life. Plus, partner with teams across consumer & customer lines-of-business to empower new ways to have productive private conversations.
You’ll have the opportunity to modernize the messaging experience, from yesterday’s email-like heavy outreach to tomorrow’s chat-like experience, light-weight and delightful. In addition, you’ll help ensure that every inbox is valuable, which encourages valuable membermember conversations and balances the need for relevant customer outreach. Your work will have a massive impact on helping members nurture existing networks, transitioning conversations around knowledge from public > private spaces, and helping customers find new opportunities through productive 2-way conversations with members (ex. hiring talent, finding new partners and leads).
Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works.
Responsibilities
- End-to-End experience of consumer messaging, including how someone starts a conversation, how they reply, and how they manage the conversations in their inbox
- Modernize the messaging experience to transition messaging from email towards a chat-like experience
- Ensure every inbox is valuable by building experiences that elevates relevant outreach, managing the ranking AI that drives visibility, and maintain guardrails to balance member value and customer opportunity
- Bring new ideas to life, partnering with cross-functional teammates within Messenger & across consumer/business lines
- Monitor the health of the messaging product, including conversation funnels, and review A/B tests
- Become a full-stack builder, leveraging AI-tools for research, analysis, product jamming, prototyping, and experimentation
Basic Qualifications
- BS/BA Degree in a technology related field OR equivalent experience
- 4 years of experience in product management or equivalent role
- 5 years of experience in product management or equivalent role
- 2 years building consumer experiences (messaging specific experience a plus, not required)
- Ability to evolve current experience and launch 0-1 new products
- Managed product that used AI ranking model for suggestion relevance
- Analytical experience launching and reviewing A/B tests, pulling data (SQL experience nice-to-have, can be learned), to transform insights into decisions
- Consumer Product Experience
- Product Prototyping
- AI Ranking / Relevance
The pay range for this role is $151,000 to $246,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
Additional Information
Equal Opportunity Statement
We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
- Documents in alternate formats or read aloud to you
- Having interviews in an accessible location
- Being accompanied by a service dog
- Having a sign language interpreter present for the interview
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
Global Data Privacy Notice for Job Candidates
Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.
Salary : $151,000 - $246,000