Medical Assistant And Medical Receptionist

Liberty Integrated Behavioral Health

Part-Time | Wednesday, Thursday & Friday | 9:00 AM–5:00 PM

Pay Range: $20.00–$22.00 per hour

Potential for Full-Time Employment

Liberty Integrated Behavioral Health is seeking a dependable, organized, and patient-focused Medical Assistant / Medical Receptionist to join our growing behavioral health practice.

This is a front-office position that plays an important role in the daily operation of the practice. The ideal candidate will be comfortable communicating with patients, managing multiple administrative responsibilities, answering a busy phone line, and working closely with providers and other members of the clinical and administrative team.

The position is currently part-time, Wednesday through Friday from 9:00 AM to 5:00 PM, with the potential to transition into a full-time position in the future.

Responsibilities include, but are not limited to:

• Answer and manage incoming patient telephone calls
• Appropriately triage calls and route clinical questions or concerns to the appropriate provider or staff member
• Schedule, reschedule, and confirm patient appointments
• Assist patients with general scheduling and office-related questions
• Greet patients and visitors in a professional and welcoming manner
• Check patients in and out for appointments
• Verify that required patient paperwork, consent forms, identification, and insurance information are completed and current
• Assist patients with completing or updating required forms
• Process incoming and outgoing medical record requests
• Scan and upload documents into patient charts
• Send and receive faxes
• Maintain accurate electronic patient records
• Communicate with pharmacies, healthcare providers, hospitals, nursing facilities, group homes, and other outside organizations as appropriate
• Assist with referrals and continuity-of-care documentation
• Route medication and refill requests to the appropriate clinical staff
• Assist with obtaining documentation needed for patient care
• Monitor incoming office messages and ensure requests are directed appropriately
• Perform general administrative and clerical duties
• Maintain patient confidentiality and follow HIPAA requirements at all times
• Assist providers and office staff with additional administrative tasks as needed

The ideal candidate will:

• Have previous experience working in a medical office, behavioral health practice, or other healthcare setting
• Have strong telephone and customer-service skills
• Be comfortable communicating with patients who may be experiencing behavioral health concerns
• Be organized and detail-oriented
• Be able to multitask and prioritize in a busy office environment
• Have strong written and verbal communication skills
• Be comfortable using electronic medical records and general computer programs
• Understand the importance of patient confidentiality and HIPAA compliance
• Be dependable and punctual
• Be able to work independently while also functioning as part of a team
• Maintain a professional and compassionate demeanor with patients and families

Experience with medical scheduling, electronic health records, insurance information, medical records, referrals, or behavioral health is strongly preferred.

Schedule:

Wednesday: 9:00 AM–5:00 PM

Thursday: 9:00 AM–5:00 PM

Friday: 9:00 AM–5:00 PM

Starting Pay: $20.00–$22.00 per hour, depending on experience.

This position will begin as part-time with the potential to transition to full-time employment as the practice continues to grow.

Liberty Integrated Behavioral Health is an outpatient behavioral health practice providing psychiatric evaluation and medication management services. Our office works with patients, families, residential programs, healthcare facilities, and other community providers to help coordinate accessible and continuous behavioral healthcare.

We are looking for someone who wants to become a dependable part of our team and help us provide patients with an organized, responsive, and positive experience from their first phone call through their ongoing care.

Salary : $20 - $22