What are the responsibilities and job description for the Account Manager/Admin position at Linked Professional Services?
Job Title: Account Manager/Admin
Schedule: Part Time Monday–Wednesday, 9:00 AM – 3:00/4:00 PM (Flexible / Potential Full-Time)
Pay Rate: $15.00/hr Monthly Bonus Opportunities
Type: Contract-to-hire
Job Overview:
We are seeking a motivated and client-focused Account Manager to support day-to-day account coordination and client service needs. This role is responsible for managing existing client relationships, processing orders, and ensuring smooth communication between clients, sales, and creative teams.
This is a relationship-driven position focused on account service, retention, and execution—not cold calling or cold sales. The ideal candidate will have a strong communication style, a positive attitude on phone and email, and the ability to keep clients engaged and satisfied through consistent follow-ups and support.
Key Responsibilities:
- Serve as the primary point of contact for assigned client accounts
- Process client orders accurately and efficiently
- Conduct regular client check-ins to maintain satisfaction and engagement
- Support sales team with seamless handoff of new accounts
- Coordinate with design/creative teams to communicate client requests and revisions
- Track project timelines and ensure deliverables are completed on schedule
- Maintain organized client records and update CRM systems
- Assist with upselling additional services when appropriate
- Help resolve client issues and ensure a positive service experience
- Support retention and long-term client relationships
Qualifications:
- Strong communication and interpersonal skills (phone and email friendly)
- Customer service or account coordination experience preferred
- Highly organized with strong attention to detail
- Ability to manage multiple accounts and deadlines simultaneously
- Comfortable working in a fast-paced, team-oriented environment
- Problem-solving mindset with strong follow-through
- Basic computer skills (email, CRM systems, Microsoft Office or similar tools)
Bonus Skills (Not Required):
- Experience in marketing, advertising, or print media
- Familiarity with creative or design workflows
- Understanding of branding or marketing concepts
- Experience working with small businesses or local clients
Additional Information:
- Part-time with potential for full-time growth
- Contract-to-hire opportunity
- Hourly pay starting at $15/hr
- Monthly bonus opportunities based on performance
- Growth exposure across sales, marketing, and client services
- Community-focused marketing environment
Linked, LLC is an equal opportunity employer committed to creating a diverse and inclusive workplace. We celebrate and embrace differences and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Our goal is to ensure that every employee and applicant is treated with respect and fairness. We welcome and encourage applications from all qualified candidates and are committed to making reasonable accommodations to support diverse needs throughout the hiring process. Linked, LLC is proud to be an equal opportunity employer and is dedicated to fostering a work environment where everyone can thrive.