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Billing Customer Service Representative

Link Canada : 2SLGBTQ+ Insurance Network
Scottsdale, AZ Full Time
POSTED ON 8/3/2026 CLOSED ON 8/10/2026

What are the responsibilities and job description for the Billing Customer Service Representative position at Link Canada : 2SLGBTQ+ Insurance Network?

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Senior E&S Underwriter – Commercial P&C (Binding Authority)

IAT Insurance Group

  • Full-time
  • AZ Scottsdale Business Site, United States of America
  • 1d ago

IAT Insurance Group has an immediate opening for Senior Underwriter from our Scottsdale, Arizonia location.

This role is part of our Contract Binding team and is responsible for driving profitable growth within the company’s risk appetite while maintaining an acceptable loss ratio. The position focuses on building and managing relationships with delegated authority wholesale agents.

The ideal candidate will have a minimum of five years of experience as a commercial P&C underwriter, including successfully managing and growing a book of business valued at $5–10 million in written premium. Experience with Excess & Surplus Lines is strongly preferred.

This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.

Responsibilities

  • You will evaluate information to determine risk acceptability in accordance with company guidelines.
  • Makes appropriate decisions based on evaluation of underwriting information.
  • Conducting marketing agency visits with our wholesale partners at least twice a year
  • Performs active agency management of their assigned territory
  • Effectively communicates and negotiates underwriting and pricing decisions to achieve optimal outcomes.
  • Acts with a sense of urgency on all inquiries/requests.
  • Provides outstanding customer service.
  • Builds effective working relationships with assigned agency personnel as well as internal company staff.
  • Drives acceptable levels of new business opportunities through effective marketing to assigned agents.
  • Completes file audits within company guidelines to ensure compliance to underwriting and pricing standards where agents are delegated underwriting authority.
  • Attends agency conferences and conducts seminars and breakout sessions.
  • Participates and leads special projects as assigned.
  • Handles a moderate number of agency assignments.
  • Participates in annual planning meetings with assigned agents.
  • Perform other duties as needed

Qualifications

Must-Have:

  • Bachelor’s Degree and 5 years of commercial Property and Casualty underwriting experience or equivalent.
  • Equivalent experience defined as 6 years as a P&C Underwriter in lieu of a bachelor’s degree
  • Experience with non-admitted and/or Excess & Surplus (E&S) lines underwriting
  • Agency Management experience.
  • To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.

Preferred To Have

  • Contract Binding experience

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits

IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we’re committed to driving and building an open and supportive culture for all. Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.

We Offer Comprehensive Benefits Like

  • 26 PTO Days (Entry Level) 12 Company Holidays = 38 Paid Days Off
  • 7% 401(k) Company Match and additional Profit Sharing
  • Hybrid work environment
  • Numerous training and development opportunities to assist you in furthering your career
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

IAT Insurance Group

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