What are the responsibilities and job description for the Systems Engineer 1 position at Link 1 IT Solutions OpsCo, LLC?
SYSTEMS ENGINEER
Prescient Solutions is an award-winning, Chicagoland-based Managed IT Services Partner. We have been providing CIO-level advisory support as well on-site and remote IT services since 1996. Prescient was a 2025 winner of Inc. Magazine's Best Workplaces for three years in a row!
We are looking for a self-motivated Systems Engineer who shares our commitment and believes in the value of communication and client interaction. As an IT Systems Engineer, you will:
- Establish, Maintain, and Provide the engineering direction needed to connect and configure Microsoft servers on enterprise networks;
- Work cross-functionally on-site at our clients' locations between technology and the rest of their business to design and implement large scale solutions; and
- Implement Prescient Solutions' best practices.
*** Applicant must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time. ***
Responsibilities
- Supports both operational and engineering functions at our clients' locations in Wheaton, IL;
- Evaluates customer generated requirements and works with the clients to ensure the implementation meets the clients' needs;
- Works with technicians and engineering groups at both Prescient Solutions and at the client locations to troubleshoot and resolve issues as required including CAD systems;
- Prepares operational and technical documentation;
- Troubleshoots and maintains clients' IT infrastructures 24/7; and
- Performs other duties and assists with special projects as needed.