What are the responsibilities and job description for the Inside Sales Representative position at Linear Solutions Inc.?
Company Description Linear Solutions Inc. is a Midwest-based electrical raceway supplier dedicated to fast availability, consistent product quality, and dependable logistics for electrical contractors and distributors. The company helps customers avoid jobsite delays, backorders, and unreliable lead times through same-day shipping and real, on-hand inventory. Linear Solutions Inc. offers specialized solutions such as colored EMT and powder coating to meet diverse project requirements. Customers benefit from dedicated account representatives and the ability to request quotes, check live inventory, or contact the team directly for responsive support.
Role Description This full-time Inside Sales Representative role is an on-site position based in Griffith, IN. The Inside Sales Representative will manage inbound and outbound calls, respond to email inquiries, and provide detailed product information to contractors and distributors. Daily responsibilities include generating and qualifying leads, preparing quotes, checking inventory availability, and following up to convert opportunities into sales. The role involves building and maintaining strong customer relationships, coordinating with operations and logistics to ensure accurate and timely orders, and updating the CRM with account activity. The Inside Sales Representative will also support dedicated account reps, contribute to sales campaigns, and provide feedback on customer needs and market trends.
Qualifications
- Candidates should possess strong Inside Sales and Lead Generation skills, including experience with outbound calling and pipeline management.
- Candidates should possess Customer Service and Customer Satisfaction skills, with the ability to respond promptly, resolve issues, and support repeat business.
- Candidates should possess Account Management skills, including maintaining relationships, tracking orders, and following up on quotes.
- Candidates should possess clear written and verbal communication skills, with the ability to explain technical product details in an accessible way.
- Candidates should possess proficiency with CRM or sales software, basic MS Office skills, and the ability to learn inventory and quoting systems.
- Candidates should possess strong organizational and time-management skills, with attention to detail and accuracy in orders and documentation.
- Prior experience in industrial, electrical, or distribution sales is beneficial, as is familiarity with electrical raceway products.
- High school diploma or equivalent is required; an associate or bachelor’s degree in business or a related field is a plus.