What are the responsibilities and job description for the Director, Market Intelligence position at Lineage?
The Director, Market Intelligence & Analytics will build Lineage's first formal market intelligence capability from the ground up—designing advanced analytical models, data-driven frameworks, and decision-support tools that deliver enterprise-grade insights to the commercial organization. Insights and analysis will also be packaged to inform and update the executive leadership team (ELT). This role will surface actionable intelligence on market forces, customer behaviors, and competitive dynamics to inform strategic decision-making, investment prioritization, and commercial performance across North America (US and Canada), Europe and AsiaPAC.
This leader will apply deep technical expertise, commercial understanding, and cross-functional influence to anticipate market trends, quantify risk and opportunity, and shape the company's strategic posture in an increasingly complex, data-rich environment
Key Responsibilities:
- Develop Lineage's inaugural market intelligence capability, defining its charter, methodologies, and operating rhythm in close partnership with Strategy, Finance, Data Science, Sales Excellence, Focus Markets and Technology.
Leverage Lineage's technology stack and data infrastructure to develop predictive, scenario-based analytical models incorporating internal and external variables such as demand shifts, energy markets, commodity pricing, labor trends, power dynamics, policy changes, and climate impacts.
Own the enterprise market-sensing and early-warning system, integrating internal and external signals to forecast demand shifts, competitive moves, and macro supply chain disruptions.
Translate high-dimensional data into clear, validated and actionable insights/recommendations that guide commercial strategy, network optimization, pricing approaches, and investment decisions.
Create structured enterprise intelligence reports and dynamic dashboards that integrate real-time signals from across the cold chain ecosystem—energy, agriculture, logistics, and food manufacturing
Creating actionable insights to the decision-making level to drive efficiency and enable commercial execution
Partner with the VP, Regional Focus Market and regional commercial leaders to secure aligned, market intelligence deliverables to strategic priorities and inform go-to-market decisions.
Partner with Finance, Product, Data Science and Technology teams to integrate intelligence into forecasting, contract evaluation, and product innovation initiatives.
Partner with Technology and Data Science teams to define Market Intelligence data architecture requirements and advance AI-based analytical models.
Lead a small, high-impact team (1-2 analysts, initially), cultivating advanced analytical capabilities and expanding scope as business needs evolve.
Identify data gaps, process inefficiencies, and new data sources to elevate analytical sophistication and market coverage to drive continuous improvement.
Establish and govern Lineage's market intelligence standards, including methodology, validation, reporting cadence, and adoption.
Requirements:
- Bachelor's degree in Business, Economics, Data Science, or related field; Master's or MBA preferred
- 10 years of experience in market intelligence, analytics, or data science, preferably within logistics, supply chain, or adjacent industries
- Demonstrated ability to design and implement new analytical frameworks and intelligence platforms
- Advanced technical skills in SQL, Python, R, Tableau, Sigma or Power BI
- Experience working with enterprise data environments and cloud analytics platforms (e.g., Snowflake, AWS)
- Strong understanding of commercial operations, customer contracts, and pricing dynamics
- Proven ability to synthesize complex data into strategic insights and present them clearly to senior business leaders
- Exceptional collaboration and communication skills across technical and business domains
Key Deliverables:
- Predictive and scenario modeling frameworks tied to market, customer, and operational dynamics
- Competitive and customer-level intelligence dashboards integrating internal and external datasets
- Quarterly market outlook and risk briefings for the Commercial and Strategy teams
- Playbook for intelligence gathering, synthesis, and reporting across Lineage's core markets
- Data-driven opportunity identification reports highlighting strategic whitespace, risk exposure, and margin optimization potential
Critical Success Competencies:
- Connects disparate data points—market, customer, operational, and environmental—into cohesive strategic insight.
- Understands Lineage's customer base, pricing mechanics, and differentiated value proposition.
- Expert in advanced analytics, predictive modeling, and data visualization.
- Anticipates market shifts and competitive behaviors to inform forward-looking strategy.
- Translates complex analytics into narratives that drive action and alignment across the commercial organization.
- Operates with precision, urgency, and accountability to deliver consistent, high-value output.
Why Lineage?
This is an excellent position to begin your career path within Lineage Success in this role enables greater responsibilities and promotions A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.
Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.