What are the responsibilities and job description for the Solution Architect (SAP BW/BI) position at lindtspruengli?
Company Introduction: Lindt & Sprüngli is a Swiss chocolate manufacturer and recognized as a global leader in the market for premium chocolate, offering a large selection of products around the world. Lindt & Sprüngli looks back on a long-standing tradition of 175 years during which it has become known as one of the most innovative and creative companies making premium chocolate under the key brand Lindt. Lindt & Sprüngli (North America) Inc. is the holding company of the US family of companies Ghirardelli Chocolate Company, Lindt & Sprüngli (USA) Inc. and Russell Stover Chocolates Inc. Lindt & Sprüngli (North America) Inc. offers a shared-services model acting as the Center of Excellence for the North American market by providing world-class Supply Chain, Project Management, Information Technology, and additional business services to the local entities. This is an exciting time to join our company as we are further accelerating the success story and market expansion over the next years. High performing, entrepreneurial, result driven and passionate employees are key success factors for Lindt & Sprüngli. We are warmly welcoming ambitious talents to join us. What Lindt & Sprüngli offers: A highly passionate team driven for success A fast-changing business environment and entrepreneurial mindset Central and prime office location in Kansas City next to the Plaza US or international career opportunities within the Lindt Group Opportunities to be involved in employee committees A flexible work environment offering a hybrid model Market competitive compensation, annual bonus and benefits And of course – delicious premium chocolate! Lindt & Sprungli wants employees who align to our core values: Excellence: You have passion for what you are doing and strive for excellence Innovation: You are constantly looking for new and better ways to deliver success Entrepreneurship: You are empowered and accountable for your actions and results Responsibility: You act with integrity and treat everyone with respect Collaboration: You support your colleagues across disciplines, business segments and geographies Job Description Summary: Solution Architect (SAP BW/BI). Lindt & Sprüngli (North America) Inc. Stratham, New Hampshire. Responsible for leading SAP BW/BI analytics solution implementations and product adoptions and driving the analytics strategy for across the organization. Analyze, design, develop, and support initiatives to deliver SAP BW/BI solutions, enabling end-user reporting capabilities as well as advanced reporting development and data analysis by power users and business intelligence analysts. Assess business needs and deliver solutions, fully leveraging and applying SAP product capabilities. Act as the primary liaison for functional departments, providing clear direction and accountability to ensure the delivery of analytics solutions that drive business success. Lead hands-on development and implementation of BW/BI solutions for complex business units, including retail store operations, product distribution and supply chain, and financials. Define KPIs and develop reports and dashboards to track business performance. Define technical and functional standards and ensure delivered work meets technical, functional, performance, and business requirements, adhering to best practices. Provide daily operational support for application and BI infrastructure, including platform support, monitoring, capacity and utilization management, application security, end-user support, training and documentation. Develop and document technical architecture, system design, and other technical aspects of the implementation. Execute and lead testing process (unit and integration testing). Provide platform support, monitoring, capacity and utilization management, application security, end-user support, training, and documentation. Aid in the management of third-party vendors, ensuring alignment with project objectives and adherence to quality standards. Work from home available within normal commuting distance to Stratham, NH office. Travel to other Lindt & Sprüngli locations within the United States (Kansas City, MO, San Leandro, CA, and Stratham, NH) and Canada up to 20% of time. Requires: Bachelor’s degree in Computer Science, Information Systems, Engineering, or related degree. 8 years of experience in any IT position to include data warehousing and business intelligence. Demonstrated experience in business requirements analysis, application design, development, testing, implementation and maintenance. Demonstrated experience with BW/4HANA and SAP BI tools (Analysis for Office, Business Objects). Demonstrated familiarity with SAP Analytics Cloud, SAP Datasphere, or SAP BTP. Demonstrated experience in complex SAP environments. Send résumés to Jordan deFlon, Lindt & Sprüngli (North America) Inc., 4717 Grand Avenue, Suite 700, Kansas City, MO 64112 or jdeflon@lindt.com. #LI-DNI #IND-DNP Looking to grow your career in a dynamic, international setting? Join the Lindt & Sprüngli Group! Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards. Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together. We are a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business. Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.