What are the responsibilities and job description for the Seasonal Sales Associate (part-time $16-17/hr) position at Lindt & Sprungli?
Position Purpose:
Do you LOVE and appreciate premium chocolate? Do you consider yourself a chocolate enthusiast? As a Chocolate Advisor at Lindt USA, you will be joining more than a company – you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With 65 wholly-owned Lindt Chocolate Shops in the U.S., our retail teams play an integral part in delivering legendary service and a premium experience to our customers. It takes a passionate, positive, highly engaged, confident, self-starter to win our customers over with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back again and again.
Essential Job Functions & Responsibilities:
Sales
Consistently contribute to the store’s ability to achieve or exceed weekly, monthly, annual sales plan by providing the highest levels of customer service, demonstrated product knowledge and Lindt specific selling skills.
- Demonstrated understanding and commitment to the store’s sales mission on a daily, weekly, monthly basis.
- Consistently meet or exceed individual sales goals such as ADS, conversion and other key performance indicators.
- Model Lindt standards through everyday activities such as Dress code, up-selling and sales focus.
- Demonstrate personal commitment to achieving store’s targets by consistently promoting current marketing programs and utilizing company provided resources intended to optimize selling activity.
- Monitor and escalate customer or product issues to management in a timely and professional manner.
Operational Controls
As part of the store’s team, take ownership and actively participate in ensuring operational standards and controls are consistently adhered to.
- Cash Management (POS, Paperwork, Vendor Logs, Policies & Procedures)
- Take initiative to re-stock shelves as needed, monitoring date codes and pricing
- Perform store maintenance & cleaning as directed. Maintain store cleanliness
- Comply with all Quality Assurance policies & procedures
Qualifications & Requirements:
Experience:
Required
- Prior retail experience, preferably in a specialty retail environment
- Regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 50 pounds
- Ability to climb, balance, stoop, kneel, crouch and reach with arms
Skills & Knowledge:
- Ability to interact positively with customers
- Basic math and/or accounting skills
- Ability to take direction and execute work effectively
Education:
Required
- High School Graduate or equivalent
Other Requirements:
- Must be available to work nights, weekends (Saturday and Sundays) and Holidays
Why Lindt?
As a multi-channel, fast-growing consumer goods company, we recognize that in a competitive market, hiring the right talent makes all the difference. To create happy and loyal Lindt consumers, we need to hire and retain empowered and results-driven Lindt employees. Our teams are comprised of inspired and dedicated professionals who stretch the boundaries of a typical career experience by living our Core Values and making a difference in our business every day. To learn more about our culture and teams, visit www.Jobs.LindtUSA.com.
Our Core Values:
· Passion For The Best - At Lindt we have pride and passion for what we do – we aspire for excellence in everything.
· In It Together - At Lindt we are one team with a shared purpose – we invest in our relationships and value each other.
· Always Evolving - At Lindt we shape our future – we take opportunities to improve, adapt to change and build on our strengths.
· Make An Impact - At Lindt we take responsibility for driving results – we focus on what matters to deliver on our commitments.
This job description is not exhaustive and the Company reserves the right to adjust the job description as well as ask employees to undertake additional or different job responsibilities. Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well. All Lindt & Sprüngli (USA) Inc. properties are smoke and tobacco free.
Job Types: Part-time, Seasonal
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Vision insurance
Work Location: In person
Salary : $16 - $17