Ag Technology Specialist

Company Overview

Lindstrom Equipment is a family operated agricultural machinery and parts dealership. They specialize in selling and servicing farm equipment, parts and implements from top brands, such as CLAAS, Fendt and JCB. Lindstrom Equipment continues to grow with locations in Modena, Menomonie, Watertown and Tomah.

The Ag Technology Specialist position will work closely with customers, sales, service and parts to help producers get the most out of their equipment and technology investments.

Responsibilities:

· Assist with setup, operation, optimization of agriculture systems

· Support factory and after market GPS, mapping and data management technologies

· Perform installations, calibrations, updates and troubleshooting of equipment

· Help customers understand and effectively use technology

· Troubleshoot technology issues remotely and in the field

· Maintain accurate records of installations, service calls, customer information and technology configurations

· Stay current on new technology, software updates and industry trends

· Work closely with the Service Team to diagnose and resolve issues

· Handle work orders for warranty and non-warranty service work pertaining to this position

· Work closely with the Sales Team to demonstrate solutions and assist with customer presentations

· Build strong relationships through responsive and knowledgeable support

· Other tasks as assigned by the Manager

Requirements:

· High School diploma or equivalent is required

· Agricultural background or education

· Experience with agriculture systems and platforms

· Strong understanding of modern farming practices and agricultural equipment

· Must be comfortable working with computers, tablets, GPS systems, displays, software and mobile technology

· Ability to learn technology and stay current with the industry

· Strong troubleshooting and problem solving skills

· Experience in a customer service field preferred

· Excellent communication and customer service skills

· Excellent organizational skills and attention to detail

· Honest, dependable and self-motivated

· Ability to work independently and as part of a team

· Must have a reputable driving history and a valid driver’s license

· Willingness to travel and work extended flexible hours during peak agricultural seasons

· Frequently lift and carry up to 50 pounds

· Ability to climb on and around agricultural equipment

· Ability to work 45 hours per week

Benefits:

• 401(k)
• Company car
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: Hybrid remote in Tomah, WI 54660