Distribution Support and Technology Analyst

Position Summary:
The Distribution Support and Technology Support Analyst provides administrative, technical, and operational support for distribution-related technology systems and fleet management. This role works closely with vendors, field personnel, and management to ensure reliable system performance, timely issue resolution, and effective deployment of distribution technologies. This position also provides data for Distribution professionals to provide key analytical and compliance guidance.

Key Responsibilities:

• Administers and supports multiple distribution technology systems, including Platform Science (OBC), Lytx (cameras), and Samsara (trailer tracking), by managing user and vehicle profiles, maintaining system settings, and overseeing user access and credentials.
• Monitors system performance to proactively identify issues and coordinate resolution with vendors and distribution personnel
• Provides first line technical troubleshooting assistance to field maintenance technicians & supervisors
• Ships equipment for new trucks and replacement parts to field locations
• Manages parts inventory and maintains the Return Merchandise Authorization (RMA) process for system components
• Downloads, compiles, and distributes Lytx video footage as requested for accident investigations & documentation
• Assists with system testing, deployment activities, and development of training materials during new code releases or system deployments.
• Documents operational events in the Enterprise Asset Management (EAM) system, including equipment moves, equipment updates, spill incidents and meter proving
• Responsible for maintaining accurate records for fleet equipment compliance, including: titles, permits, insurance records, overweight permits, transponders, Best Pass, and all associated regulatory requirements.
• Completes IFTA fuel tax reporting and bulk fuel reconciliation, incorporating data from all fuel information sources such as Comdata, Veeder‑Root, and other relevant systems.
• Reviews, evaluates, and responds to FMCSA inspections and violations, and manages related reporting to the field.
• Leads communication with the field on identified DOT‑related opportunities and other compliance matters.
• Orders and ships Driver Handbooks and pocket guides.
• Creates SOPS to address standard problems and provides actionable recommendations.
• Provides administrative support to the National Distribution department as needed.
• Other duties as assigned

Qualifications:

• Minimum of 2 years of experience in a fleet, technology, or logistics environment
• Bachelor’s degree in logistics, supply chain management, business, or a related field preferred
• Strong organizational, analytical, and problem‑solving skills
• Effective verbal and written communication skills
• Demonstrated ability to influence, collaborate, and build consensus to achieve operational goals
• Ability to adapt and manage effectively through change
• Proven ability to prioritize tasks and meet deadlines in a team environment
• Strong multitasking, follow‑up, and organizational skills
• Proficiency in Microsoft Outlook, Teams, Word, Excel, and PowerPoint
• Experience with DOT, and IFTA regulatory requirements is a plus.

About Linde:

Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

Culture:

At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion. Linde is committed to remaining an employer of choice for the diverse, ever-increasing pool of global talent.

For more information about the company and its products and services, please visit www.linde.com.

Salary:

Pay commensurate with experience. Open to salary range $57,750 - $84,700.

Benefits:

Linde Gases US offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, 401(k) matching, pension benefits, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

ID: 26000197

Pay: $57,750.00 - $84,700.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• fleet, technology, or logistics environment: 2 years (Required)
• DOT and IFTA regulatory requirements: 1 year (Preferred)

Ability to Commute:

• Tonawanda, NY 14150 (Required)

Ability to Relocate:

• Tonawanda, NY 14150: Relocate before starting work (Required)

Work Location: In person

Salary : $57,750 - $84,700