QC Supervisor

Department:

QC

FLSA Status:

Non-Exempt

Reports To:

QC Manager

Location:

Wenatchee, WA

Compensation:

$22.00 – $26.52 per hour

JOB SUMMARY

The Quality Control (QC) Supervisor is responsible for overseeing daily QC operations, coordinating team activities, ensuring compliance with company standards, and supporting production to maintain product quality and process consistency. This role requires strong leadership, organizational, analytical, and problem-solving skills, as well as the ability to work independently with minimal supervision.

The QC Supervisor will assist the QC Manager with investigations, employee training, process improvements, and daily operational needs while ensuring that all QC responsibilities are completed accurately, safely, and efficiently.

PRIMARY RESPONSIBILITIES

• Perform pre-operational checks and equipment calibrations to ensure readiness for production.
• Ensure all required weekly, monthly, and annual sampling activities are completed, including air and water sampling.
• Review calcium and concentration sheets daily for accuracy and completeness.
• Complete and maintain weekly retain reports.
• Update and distribute QC reports as needed to support production operations.
• Plan, assign, coordinate, and direct team members' daily work to ensure responsibilities are completed safely and effectively.
• Provide guidance, support, and direction to QC team members and colleagues as needed.
• Assist the QC Manager and QC Director with additional tasks and projects as assigned.
• Help coordinate staffing and assign work based on operational priorities.
• Train employees on QC procedures, processes, and job responsibilities.
• Evaluate and report on employee training effectiveness.
• Identify, recommend, and support process improvements to enhance quality, efficiency, and productivity.
• Assist the QC Manager with investigations, corrective actions, and resolution of quality-related issues.
• Serve as the acting QC Manager when the manager is absent, as assigned.

JOB REQUIREMENTS AND EXPECTATIONS

• Communicate professionally and effectively with employees at all levels regarding QC procedures, stations, and work-related concerns.
• Promptly report significant quality issues, discrepancies, and deviations to the QC Manager.
• Work in cold environments when necessary, including covering QC stations during staffing shortages.
• Demonstrate strong independent judgment and proactively identify potential problems before they affect operations.
• Complete routine responsibilities with minimal supervision.
• Manage time effectively and maintain consistent productivity by identifying and completing necessary tasks.
• Recognize and report policy violations and compliance concerns to management.
• Demonstrate a thorough understanding of production processes and the potential impact of process deviations on product quality and safety.
• Adapt work schedules as needed to meet company and operational requirements.
• Maintain strong organizational skills and attention to detail while managing multiple priorities.
• Work effectively under pressure and respond appropriately to changing production demands.
• Serve as a key support person for the QC Manager and assist with daily departmental operations.
• Support and implement company policies, procedures, and management decisions professionally and consistently.
• Maintain reliable attendance and demonstrate flexibility to work weekends or swing shifts when operationally necessary.

QUALIFICATIONS AND SKILLS

• Ability to understand and follow written and verbal instructions.
• Ability to read, write, and communicate effectively in English.
• Strong observational skills and attention to detail.
• Excellent communication and interpersonal skills, including the ability to present information and ideas to employees and management at all organizational levels.
• Above-average mechanical aptitude and a hands-on approach to troubleshooting and problem-solving.
• A balanced combination of analytical, technical, and interpersonal skills.
• Strong organizational, planning, and time-management abilities.
• Proficiency in Microsoft Excel, Word, ERP systems, and iPad-based Redzone applications.
• Strong mathematical aptitude and the ability to review data for accuracy.
• Demonstrated initiative, sound judgment, and effective problem-solving skills.
• Ability to train, guide, and support employees in performing their responsibilities.
• Willingness and availability to work weekends or swing shifts when required.
• Reliable attendance and a commitment to meeting departmental expectations.

Pay: $22.00 - $26.52 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $22 - $27