Campus Data & Visit Coordinator

PURPOSE:

The purpose of the Campus Visit Coordinator/Data Specialist is to serve as the initial contact for on-campus visitors. Ensures all details of weekly campus tours and special events, such as Open House. The Campus Visit Coordinator/Data Specialist will also assist with the processing of application materials, rendering of admission decisions and general admission reporting.

ESSENTIAL JOB FUNCTIONS:

• Report directly to the Executive Director of Enrollment Management based upon weekly, quarterly, and yearly assessment of outcomes.
• Schedules, plans and executes individual and group campus visits.
• Answers phone calls from interested students and/or their family members. Provides friendly greetings, gives accurate information, and makes referrals to additional campus contacts for follow-up as needed.
• Prepares campus visit materials such as agenda, welcome gifts, etc.
• Corresponds with prospective students and campus partners via email. Records interactions and enters
  appropriate details into student information system.
• Collaborates with recruiters and other staff to ensure a positive, seamless, and memorable experience for
  campus visitors.
• Resolves scheduling conflicts or other issues independently in a professional and timely manner.
• Supervises a team of student ambassadors and provides them work direction, training, and support.
• Collaborates with institutional team members to develop an efficient, date-driven enrollment process to
  achieve the University's strategic recruitment goals and objectives.
• Participate in regular provision and analysis of data and research associated with yearly reviews of LU
  recruitment strategies and goals.

ADDITIONAL DUTIES AND RESPONSIBILITIES:

1. Suggests strategies for continual improvement of the campus visit experience.
2. Other duties as assigned.

Knowledge, Skills, Abilities and Personal Characteristics:

• Ability to work independently and remotely through the application of sound communication and organizational skills.
• A proven commitment to the development and demonstration of outstanding customer service skills.
• Ability to draft and present promotional initiatives and materials that are well-written and tailored to the
  communities within an assigned area.
• A demonstrated understanding of undergraduate academic and non-academic experiences at Lincoln
  University.
  • Excellent interpersonal skills.
  • Commitment to diversity, equity, and accessibility.
  • The ability to operate a motor vehicle with a valid drivers license, and the physical capability of
  transporting/lifting materials associated with the set up and management of recruitment venues.
  • A demonstrated ability to contribute collaboratively to a team centered approach using remote engagement.

PHYSICAL DEMANDS:

1. Prolonged periods of travel for recruitment events.
2. Prolonged periods of sitting at a desk and working on a computer.
3. Ability to periodically travel to Lincoln University campus for recruitment events and meetings.
4. Ability to navigate to and around all areas of the assigned region for recruitment events.
5. Ability to lift up to 40 lbs.

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and
is subject to review and change at any time, with or without notice, in accordance with the needs of Lincoln University. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.