Manager Financial Aid/Hybrid

Lincoln Tech is looking for an experienced Financial Aid Manager to assist in the daily operation of the Financial Aid Department. Assist in planning, directing, implementing, and monitoring the timely processing of Financial Aid in accordance with federal and/or state regulations and Company policy. Assist the Sr. Manager FA - New Student in the training, development, and evaluation of staff to ensure work is performed accurately and efficiently. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedure, and legal requirements. Ensure confidentiality among all Financial Aid staff. Manager will also be responsible for the daily management of Financial Aid Advisors and staff.

Supervisory Responsibilities

Financial Aid Advisors and Supplemental Staff

Responsibilities

• Assist in the management of the daily operations of the Financial Aid Department and implement new policies to ensure the accurate, timely, and ethical awarding and processing of Title IV program funds according to federal and/or state regulations and Company policies and procedures
• Manage and supervise Financial Aid Advisors and staff
• Assist with tracking the allocation of campus-based financial aid funds
• Answer student questions concerning the student aid package promptly, professionally, and accurately
• Perform routine audits on active and inactive student files to ensure compliance with Title IV regulations
• Oversee the processing of new and continuing student loan and grant applications. Monitor and track the school's Institutional Loan Program
• Responsible for the accurate completion of verification and documentation of independent status
• Oversee and monitor maintenance of the document tracking systems within the office (Pell Grants, Stafford loans, income tax returns, etc.) as required
• Assist with monitoring the weekly receivable Due but Not Received
• Assist with coordinating the school's response to any internal/external audit related to the management of Title IV program
• Participate in campus orientations, open house, Class start week, and other required events based on business and campus needs.
• Monitor and follow up on outstanding financial aid file review requirements to ensure student files are cleared prior to Class Start.
• Conduct Financial Aid process and procedure training for new Admissions team members to support accurate and effective student onboarding

Requirements

• Demonstrated mentoring, communication, and interpersonal skills
• Capable of working in a fast-paced environment
• Capable of working with a diverse population
• Ability to consistently meet deadlines
• Ability to produce routine reports and correspondence
• Ability to interpret and manipulate key statistics related to all facets of the business
• Have a strong, demonstrated customer-service orientation and commitment to quality
• Functional knowledge of Microsoft Office systems
• Ability to manage a team of employees

Education and Experience

• Associate's degree
• Minimum of 2 years experience in Title IV Administration

• Bachelor's Degree

Full-Time Benefits

• Medical, Dental, Vision
• Life and Disability Insurance
• 401(k) with Company Match
• Paid Time Off and Holidays
• Growth Opportunities

About Us

For 80 years Lincoln Tech has been one of the nation's leading providers of career training in Healthcare, Automotive/Diesel, Skilled Trades, Information Technology.

Lincoln Tech is an Equal Opportunity and Affirmative Action Employer.